The National Agency for IT and Learning (the Customer) currently have three installations of the Open Source Cloud Computing Infrastructure platform Openstack in use (called: OS1, OS2 and OS3). The Customer also have four installations of OKD, the community project of the Kubernetes platform Redhat Openshift, installed on top of OS1 and OS3, a dev cluster and an ops cluster on each cloud. The Openstack clouds are located physically in two datacenters, DC1 and DC2, where OS1 and OS2 are located in DC1, and OS3 is in DC2. All Openstack is currently running on Lenovo Hardware using a Charmed based Openstack installation on Ubuntu LTS releases 20.04 and 22.04. The Openstack version is the Canonical LTS version Yoga. The storage backend of Openstack is handled by the Open Source distributed storage system Ceph. OS1 and OS3 is with dedicated storagenodes, and OS2 with hyperconverged nodes. The purpose of this tender is to establish a contract for the delivery of a services regarding remotely managed private cloud of the Customer’s OpenStack and CEPH environment as well as its OKD container platform. The selected Supplier will be responsible for providing services in accordance with the Customer’s requirements, as outlined in the procurement documents. The contract covers the following main services: a) Transition Services, b) Continuing Services, c) Services per Order and d) Consultancy Services. Ad a) Transition Services: The Supplier shall deliver Transition In immediately after contract signing. During Transition In the Supplier shall deliver the services necessary for the Supplier to take over the responsibility for delivering Continuing Services, Services per Order and Consultancy Services. As part of Transition, the Supplier shall pass the tests described in the contract. Upon contract termination (regardless of the cause), and if requested by the Customer, the Supplier shall deliver Transition Out services. Transition Out shall include assistance in the transition of the Services to a new supplier, ensuring the transfer of relevant information, including documentation, configuration details, data etc. Ad b) Continuing Services: The Customer requires full monitoring and operational support, including upgrades, updates and security patches to the latest version of CEPH and OpenStack and the underlying Ubuntu operating system (typically LTS versions). In this regard, the Supplier shall provide end-to-end support for the technology stack 24/7/365. The Supplier shall also be responsible for all other tasks that are a natural part of tending the environment, including the ongoing and preventive maintenance as well as the incident management. The Customer shall be responsible for managing guest (instances) and Customer pods in the OpenStack environment, as well as the management of hardware. Ad c) Services per order: Upon the Customer’s request, the Supplier shall provide recurring installations of OKD cluster at fixed prices. Additionally, the Supplier shall provide support and incident management related to OKD platform, as well as commissioning and decommissioning of compute nodes in OpenStack. Services per Order shall only be delivered upon the Customer’s order. Ad d) Consultancy Services: The Supplier must be capable of delivering time-based services related to OpenStack, CEPH, OKD (not covered by Continuing Services or Services per Order). Consulting services may include analysis and other specialized tasks or projects related to the Customer’s OpenStack, CEPH and OKD environment.
Deadline
Fristen for modtagelse af bud var på 2025-06-11.
Indkøbet blev offentliggjort på 2025-05-08.
Udbudsbekendtgørelse (2025-05-08) Objekt Omfanget af udbuddet
Titel: Tender regarding Contract regarding Openstack, CEPH and OKD Container Support
Referencenummer: Stil
Kort beskrivelse:
“The National Agency for IT and Learning (the Customer) currently have three installations of the Open Source Cloud Computing Infrastructure platform...”
Kort beskrivelse
The National Agency for IT and Learning (the Customer) currently have three installations of the Open Source Cloud Computing Infrastructure platform Openstack in use (called: OS1, OS2 and OS3). The Customer also have four installations of OKD, the community project of the Kubernetes platform Redhat Openshift, installed on top of OS1 and OS3, a dev cluster and an ops cluster on each cloud. The Openstack clouds are located physically in two datacenters, DC1 and DC2, where OS1 and OS2 are located in DC1, and OS3 is in DC2.
All Openstack is currently running on Lenovo Hardware using a Charmed based Openstack installation on Ubuntu LTS releases 20.04 and 22.04. The Openstack version is the Canonical LTS version Yoga. The storage backend of Openstack is handled by the Open Source distributed storage system Ceph. OS1 and OS3 is with dedicated storagenodes, and OS2 with hyperconverged nodes.
The purpose of this tender is to establish a contract for the delivery of a services regarding remotely managed private cloud of the Customer’s OpenStack and CEPH environment as well as its OKD container platform. The selected Supplier will be responsible for providing services in accordance with the Customer’s requirements, as outlined in the procurement documents.
The contract covers the following main services:
a) Transition Services,
b) Continuing Services,
c) Services per Order and
d) Consultancy Services.
Ad a) Transition Services: The Supplier shall deliver Transition In immediately after contract signing. During Transition In the Supplier shall deliver the services necessary for the Supplier to take over the responsibility for delivering Continuing Services, Services per Order and Consultancy Services. As part of Transition, the Supplier shall pass the tests described in the contract.
Upon contract termination (regardless of the cause), and if requested by the Customer, the Supplier shall deliver Transition Out services. Transition Out shall include assistance in the transition of the Services to a new supplier, ensuring the transfer of relevant information, including documentation, configuration details, data etc.
Ad b) Continuing Services: The Customer requires full monitoring and operational support, including upgrades, updates and security patches to the latest version of CEPH and OpenStack and the underlying Ubuntu operating system (typically LTS versions). In this regard, the Supplier shall provide end-to-end support for the technology stack 24/7/365. The Supplier shall also be responsible for all other tasks that are a natural part of tending the environment, including the ongoing and preventive maintenance as well as the incident management. The Customer shall be responsible for managing guest (instances) and Customer pods in the OpenStack environment, as well as the management of hardware.
Ad c) Services per order: Upon the Customer’s request, the Supplier shall provide recurring installations of OKD cluster at fixed prices. Additionally, the Supplier shall provide support and incident management related to OKD platform, as well as commissioning and decommissioning of compute nodes in OpenStack. Services per Order shall only be delivered upon the Customer’s order.
Ad d) Consultancy Services: The Supplier must be capable of delivering time-based services related to OpenStack, CEPH, OKD (not covered by Continuing Services or Services per Order). Consulting services may include analysis and other specialized tasks or projects related to the Customer’s OpenStack, CEPH and OKD environment.
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Kontrakttype: Tjenesteydelser
Produkter/tjenester: It-tjenester: rådgivning, programmeludvikling, internet og support📦
Anslået værdi uden moms: 35 000 000 DKK 💰
Beskrivelse
Beskrivelse af udbuddet:
“The National Agency for IT and Learning (the Customer) currently have three installations of the Open Source Cloud Computing Infrastructure platform...”
Beskrivelse af udbuddet
The National Agency for IT and Learning (the Customer) currently have three installations of the Open Source Cloud Computing Infrastructure platform Openstack in use (called: OS1, OS2 and OS3). The Customer also have four installations of OKD, the community project of the Kubernetes platform Redhat Openshift, installed on top of OS1 and OS3, a dev cluster and an ops cluster on each cloud. The Openstack clouds are located physically in two datacenters, DC1 and DC2, where OS1 and OS2 are located in DC1, and OS3 is in DC2.
All Openstack is currently running on Lenovo Hardware using a Charmed based Openstack installation on Ubuntu LTS releases 20.04 and 22.04. The Openstack version is the Canonical LTS version Yoga. The storage backend of Openstack is handled by the Open Source distributed storage system Ceph. OS1 and OS3 is with dedicated storagenodes, and OS2 with hyperconverged nodes.
The purpose of this tender is to establish a contract for the delivery of a services regarding remotely managed private cloud of the Customer’s OpenStack and CEPH environment as well as its OKD container platform. The selected Supplier will be responsible for providing services in accordance with the Customer’s requirements, as outlined in the procurement documents.
The contract covers the following main services:
a) Transition Services,
b) Continuing Services,
c) Services per Order and
d) Consultancy Services.
Ad a) Transition Services: The Supplier shall deliver Transition In immediately after contract signing. During Transition In the Supplier shall deliver the services necessary for the Supplier to take over the responsibility for delivering Continuing Services, Services per Order and Consultancy Services. As part of Transition, the Supplier shall pass the tests described in the contract.
Upon contract termination (regardless of the cause), and if requested by the Customer, the Supplier shall deliver Transition Out services. Transition Out shall include assistance in the transition of the Services to a new supplier, ensuring the transfer of relevant information, including documentation, configuration details, data etc.
Ad b) Continuing Services: The Customer requires full monitoring and operational support, including upgrades, updates and security patches to the latest version of CEPH and OpenStack and the underlying Ubuntu operating system (typically LTS versions). In this regard, the Supplier shall provide end-to-end support for the technology stack 24/7/365. The Supplier shall also be responsible for all other tasks that are a natural part of tending the environment, including the ongoing and preventive maintenance as well as the incident management. The Customer shall be responsible for managing guest (instances) and Customer pods in the OpenStack environment, as well as the management of hardware.
Ad c) Services per order: Upon the Customer’s request, the Supplier shall provide recurring installations of OKD cluster at fixed prices. Additionally, the Supplier shall provide support and incident management related to OKD platform, as well as commissioning and decommissioning of compute nodes in OpenStack. Services per Order shall only be delivered upon the Customer’s order.
Ad d) Consultancy Services: The Supplier must be capable of delivering time-based services related to OpenStack, CEPH, OKD (not covered by Continuing Services or Services per Order). Consulting services may include analysis and other specialized tasks or projects related to the Customer’s OpenStack, CEPH and OKD environment.
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Yderligere oplysninger:
“Participation in the tender procedure may only take place by electronic means via the electronic tendering system used by the contracting entity. For access...”
Yderligere oplysninger
Participation in the tender procedure may only take place by electronic means via the electronic tendering system used by the contracting entity. For access to the tender documents, the tenderer must be registered or register as a user. If the tender contains several versions of the same document, the latest uploaded version will apply.
All communication in connection with the tender procedure, including questions and answers, must take place through the electronic tendering system. Reference is made to the tender specifications and appendix B for information concerning questions and answers.
Interested operators are requested to keep updated via the electronic tendering system. If the tenderer encounters problems with the system, please contact support by e-mail, dksupport@eu-supply.com, or telephone (+45) 70 20 80 14.
The tenderer must submit an ESPD with the tender as preliminary documentation of the circumstances set out in section 148(1), paras (1)-(3) of the Danish Public Procurement Act (udbudsloven). It is not necessary for the tenderer to sign the ESPD document. For groups of operators (e.g., a consortium), a separate ESPD must be submitted for each participating operator. Where the tenderer is a group of operators, the ESPD document of each participant in the group must be signed by the participant in question. The tenderer heading the group and submitting the tender is not required to sign its ESPD document. If the tenderer relies on the capacities of other entities, an ESPD must be submitted for and signed by each of the entities on which the tenderer relies.
Before the award decision is made, the tenderer to whom the contracting entity intends to award the contract must provide documentation of the information submitted in the ESPD pursuant to sections 151-152, cf. section 153 of the Danish Public Procurement Act. As an alternative to the documentation mentioned in sections 153-155, 157 and 158 of the Danish Public Procurement Act, the tenderer may submit to the contracting entity a certificate of registration in an official list of approved economic operators, see section 156 of the Danish Public Procurement Act, issued by the competent authority. The contracting entity only accepts certificates of registration in an official list from tenderers established in the country holding the official list.
Section 134a of the Danish Public Procurement Act shall apply to this tender procedure.
It should be noted that the amount is an estimate of the expected contract price for the entire term of the contract, including the price of all options and extensions. The estimate is based on historical consumption data, adjusted to reflect anticipated future needs, taking into account changes in usage patterns and scope.
The contracting entity may use the procedure of section 159(5) of the Danish Public Procurement Act in the event that tenders do not comply with the formal requirements of the tender documents.
Attention is drawn to Article 5k in Regulation (EU) No 833/2014 as amended which applies to the tender procedure. The provision contains a prohibition against award of contracts to Russian companies and Russian-controlled companies, etc. (reference is made to Article 5k, section 1, for the precise definition of the operators subject to the prohibition). The contracting entity reserves the right at any time during the tender process to require documentation from the economic operators proving that they are not subject to the prohibition, for example by requiring a declaration to this effect and/or documentation of the place of establishment and ownership of the economic operators and any subcontractors.
It should be noted that the indicated term of the contract is calculated from the Transition Date.
In addition to the indicated duration of contract, an expiry phase that is flexible in time will be required when the contract is at an end in order to ensure an undisturbed continuation of the contracting entity's system in connection with a possible re-tender.
The Supplier’s Services shall be delivered remote (e.g. from the Supplier’s own premises), including via telephone and the internet to the extent natural for the service in question.
However, the Customer expects that Supplier will need at least two Days for a physical meeting at the Customer’s office in Copenhagen or Aarhus as part of Transition In.
Reference is made to the Contract.
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Varighed: 72 (MONTH)
Nedenstående tidsramme er udtrykt i antal måneder.
Kontraktens, rammeaftalens eller det dynamiske indkøbssystems varighed
Denne kontrakt kan forlænges ✅ Beskrivelse
Beskrivelse af fornyelser:
“Upon Contract expiration, the contracting authority might do a re-tender.” Kriterier for tildeling
Pris ✅
Pris (justeringskoefficient): 30
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vægtning): 70
Titel
Partiets identifikationsnummer: LOT-0000
Procedure Type af procedure
Åben procedure ✅ Administrative oplysninger
Frist for modtagelse af bud eller ansøgninger om deltagelse: 2025-06-11 08:00:00 📅
Betingelser for åbning af buddene: 2025-06-11 08:00:00 📅
Betingelser for åbning af buddene (sted): The electronic tendering system.
Betingelser for åbning af tilbud (Oplysninger om bemyndigede personer og åbningsprocedure):
“The tenders will be opened in the electronic tendering system. Tenderers are not allowed to attend the opening of tenders.”
Sprog, på hvilke bud eller ansøgninger om deltagelse kan indgives: engelsk 🗣️
Minimumsfrist, inden for hvilken tilbudsgiveren skal opretholde tilbuddet: 6
Juridiske, økonomiske, finansielle og tekniske oplysninger Økonomisk og finansiel stilling
Liste og kortfattet beskrivelse af udvælgelseskriterier:
“The total annual turnover in the latest financial year.: The tenderer must submit the European Single Procurement Document ("ESPD") with the following...”
Liste og kortfattet beskrivelse af udvælgelseskriterier
The total annual turnover in the latest financial year.: The tenderer must submit the European Single Procurement Document ("ESPD") with the following information.
- The tenderer's total annual turnover in the latest financial year available.
In this procedure, the tenderer may rely on the economic and financial capacity of other operators to fulfil the suitability requirements. The operator(s) making its/their economic and financial capacity available to the tenderer must sign a letter of commitment, see further in the tender specifications. The form is enclosed as an attachment to the tender specifications.
If the tenderer relies on the economic and financial capacity of other entities in relation to the fulfilment of requirements, see below, the tenderer and the entities in question will be required by the contracting entity to undertake joint and several liability for the performance of the contract.
The ESPD serves as provisional documentation that the tenderer fulfils the require-ments in respect of economic and financial capacity.
Before the award decision is made, the tenderer to whom the contracting entity in-tends to award the contract must submit documentation that the information stated in the ESPD is accurate.
Upon the contracting entity's request, the following documentation of economic and financial capacity must be submitted:
- A statement regarding the operator's overall turnover in the latest annual report(s)/financial statement(s) available, depending on when the operator was established or started trading if the figures for this turnover are available. For groups of operators (e.g. a consortium), the information in the latest annual report(s)/financial statement(s) available must be submitted for each participating operator in the group. Where an operator relies on the economic and financial capacity of other entities (e.g., a parent company, a sister company or a subcontractor), information for such other entities must be provided as well.
Minimum requirement:
As a minimum requirement, a total annual turnover of at least DKK 5 million is required in the latest annual report/financial statement available. If the tenderer relies on the capacities of other entities, the turnover is to be calculated as the total turnover of the tenderer and such other entities in the latest annual report/financial statement available. For groups of operators (e.g., a consortium), the turnover is calculated as the total turnover of the operators in the latest annual report/financial statement available. The information is to be stated in section IV.B of the ESPD.
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Liste og kortfattet beskrivelse af udvælgelseskriterier:
“The equity at the end of the latest financial year available.: The tenderer must submit the European Single Procurement Document ("ESPD") with the following...”
Liste og kortfattet beskrivelse af udvælgelseskriterier
The equity at the end of the latest financial year available.: The tenderer must submit the European Single Procurement Document ("ESPD") with the following information:
- The tenderer's equity in the latest financial year available.
In this procedure, the tenderer may rely on the economic and financial capacity of other operators to fulfil the suitability requirements. The operator(s) making its/their economic and financial capacity available to the tenderer must sign a letter of commitment, see further in the tender specifications. The form is enclosed as an attachment to the tender specifications.
If the tenderer relies on the economic and financial capacity of other entities in relation to the fulfilment of requirements, see below, the tenderer and the entities in question will be required by the contracting entity to undertake joint and several liability for the performance of the contract.
The ESPD serves as provisional documentation that the tenderer fulfils the requirements in respect of economic and financial capacity.
Before the award decision is made, the tenderer to whom the contracting entity in-tends to award the contract must submit documentation that the information stated in the ESPD is accurate.
Upon the contracting entity's request, the following documentation of economic and financial capacity must be submitted:
- The operator's balance sheets or extracts from balance sheets in the latest annual report(s)/financial statement(s) available if publication of the balance sheets is required under law in the country in which the operator is established, or other documentation of the size of the equity. For groups of operators (e.g., a consortium), the information in the latest annual report/financial statement available must be submitted for each participating operator in the group. Where an operator relies on the economic and financial capacity of other entities (e.g., a parent company, a sister company or a subcontractor), information for such other entities must be provided as well.
Minimum requirement:
As a minimum requirement, a positive equity is required in the latest annual report/financial statement available. If the tenderer relies on the capacities of other entities, the equity is to be calculated as the total equity of the operator and such other entities in the latest annual report/financial statement available. For groups of operators (e.g., a consortium), the equity is calculated as the total equity of the operators in the latest annual report/financial statement available. The information is to be stated in section IV.B of the ESPD.
Vis mere Betingelser i forbindelse med kontrakten
Betingelser for opfyldelse af kontrakten:
“The contract has incorporated the corporate social responsibility considerations, as appropriate, as laid down in the conventions on the basis of which the...”
Betingelser for opfyldelse af kontrakten
The contract has incorporated the corporate social responsibility considerations, as appropriate, as laid down in the conventions on the basis of which the principles of the UN Global Compact are worded and as laid down in the OECD Guidelines for Multinational Enterprises. The contract furthermore lays down requirements pursuant to ILO Convention no. 94 on labour clauses in public contracts and Circular no. 9471 of 30 June 2014.
The contract lays down requirements on compliance with the law on processing of personal data.
If the contract is awarded to a group of operators (such as a consortium), the participants of the group must undertake joint and several liability and appoint a joint representative.
“Participation in the tender procedure may only take place by electronic means via the electronic tendering system used by the contracting entity. For access...”
Participation in the tender procedure may only take place by electronic means via the electronic tendering system used by the contracting entity. For access to the tender documents, the tenderer must be registered or register as a user. If the tender contains several versions of the same document, the latest uploaded version will apply.
All communication in connection with the tender procedure, including questions and answers, must take place through the electronic tendering system. Reference is made to the tender specifications and appendix B for information concerning questions and answers.
Interested operators are requested to keep updated via the electronic tendering system. If the tenderer encounters problems with the system, please contact support by e-mail, dksupport@eu-supply.com, or telephone (+45) 70 20 80 14.
The tenderer must submit an ESPD with the tender as preliminary documentation of the circumstances set out in section 148(1), paras (1)-(3) of the Danish Public Procurement Act (udbudsloven). It is not necessary for the tenderer to sign the ESPD document. For groups of operators (e.g., a consortium), a separate ESPD must be submitted for each participating operator. Where the tenderer is a group of operators, the ESPD document of each participant in the group must be signed by the participant in question. The tenderer heading the group and submitting the tender is not required to sign its ESPD document. If the tenderer relies on the capacities of other entities, an ESPD must be submitted for and signed by each of the entities on which the tenderer relies.
Before the award decision is made, the tenderer to whom the contracting entity intends to award the contract must provide documentation of the information submitted in the ESPD pursuant to sections 151-152, cf. section 153 of the Danish Public Procurement Act. As an alternative to the documentation mentioned in sections 153-155, 157 and 158 of the Danish Public Procurement Act, the tenderer may submit to the contracting entity a certificate of registration in an official list of approved economic operators, see section 156 of the Danish Public Procurement Act, issued by the competent authority. The contracting entity only accepts certificates of registration in an official list from tenderers established in the country holding the official list.
Section 134a of the Danish Public Procurement Act shall apply to this tender procedure.
It should be noted that the amount is an estimate of the expected contract price for the entire term of the contract, including the price of all options and extensions. The estimate is based on historical consumption data, adjusted to reflect anticipated future needs, taking into account changes in usage patterns and scope.
The contracting entity may use the procedure of section 159(5) of the Danish Public Procurement Act in the event that tenders do not comply with the formal requirements of the tender documents.
Attention is drawn to Article 5k in Regulation (EU) No 833/2014 as amended which applies to the tender procedure. The provision contains a prohibition against award of contracts to Russian companies and Russian-controlled companies, etc. (reference is made to Article 5k, section 1, for the precise definition of the operators subject to the prohibition). The contracting entity reserves the right at any time during the tender process to require documentation from the economic operators proving that they are not subject to the prohibition, for example by requiring a declaration to this effect and/or documentation of the place of establishment and ownership of the economic operators and any subcontractors.
It should be noted that the indicated term of the contract is calculated from the Transition Date.
In addition to the indicated duration of contract, an expiry phase that is flexible in time will be required when the contract is at an end in order to ensure an undisturbed continuation of the contracting entity's system in connection with a possible re-tender.
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Navn: Klagenævnet for Udbud
Nationalt registreringsnummer: 37795526
Postadresse: Nævnenes Hus, Toldboden 2
Postnummer: 8800
Postby: Viborg
Region: Vestjylland🏙️
Land: Danmark 🇩🇰
E-mail: klfu@naevneneshus.dk📧
Telefon: +45 72405600📞
URL: https://klfu.naevneneshus.dk/🌏 Tjeneste, hvorfra der kan indhentes oplysninger om klageproceduren
Navn: Konkurrence- og Forbrugerstyrelsen
Nationalt registreringsnummer: 10294819
Postadresse: Carl Jacobsens Vej 35
Postnummer: 2500
Postby: Valby
Region: Københavns omegn🏙️
Land: Danmark 🇩🇰
E-mail: kfst@kfst.dk📧
Telefon: +45 41715000📞
URL: http://www.kfst.dk🌏 Gennemgangsprocedure
Præcise oplysninger om fristerne for gennemgangsprocedurer:
“Pursuant to the Danish Act on the Complaints Board for Public Procurement, etc. (lov om Klagenævnet for Udbud m.v.) (the Act is available (in Danish) at...”
Præcise oplysninger om fristerne for gennemgangsprocedurer
Pursuant to the Danish Act on the Complaints Board for Public Procurement, etc. (lov om Klagenævnet for Udbud m.v.) (the Act is available (in Danish) at www.retsinformation.dk), the following deadlines apply to the lodging of complaints:
1) 45 calendar days after the contracting entity has published a notice in the Official Journal of the European Union that the contracting entity has entered into a contract. The deadline is calculated from the day after the day when the notice was published.
2) 30 calendar days calculated from the day after the day when the contracting entity has notified the candidates concerned that a contract based on a framework agreement with reopening of competition or a dynamic purchasing system has been entered into if the notification has included an explanation of the relevant grounds for the decision.
3) 6 months after the contracting entity entered into a framework agreement calculated from the day after the day when the contracting entity notified the candidates and tenderers concerned, see section 2(2) of the Act and section 171(4) of the Danish Public Procurement Act.
4) 20 calendar days calculated from the day after the contracting entity has submitted notification of its decision, see section 185(2) of the Danish Public Procurement Act.
Not later than at the time of lodging a complaint with the Danish Complaints Board for Public Procurement, the complainant must notify the contracting entity in writing that a complaint has been lodged with the Danish Complaints Board for Public Procurement and whether the complaint was lodged during the standstill period, see section 6(4) of the Act. In cases where the complaint was not lodged within the standstill period, the complainant must furthermore indicate whether a suspensory effect of the complaint has been requested, see section 12(1) of the Act.
The e-mail address of the Complaints Board for Public Procurement is nh@naevneneshus.dk.
Vis mere Oplysninger om elektroniske arbejdsgange
Elektronisk fakturering vil blive accepteret
Der vil blive anvendt elektronisk betaling
Kilde: OJS 2025/S 090-299685 (2025-05-08)