Re-tender for an Audio Guide system for the exhibition at H.C. Andersen's House | Museum Odense S/I

Dato	Dokument
2023-12-18	Udbudsbekendtgørelse

Kort beskrivelse

The Municipality of Odense with generous support from the A.P. Moller Foundation, the Augustinus Foundation, the Knud Højgaard Foundation and the Nordea Foundation built the new H.C. Andersen’s House, which opened in 2021 as a museum and an attraction where young and old alike can explore the author’s universe in a submersive experience through architecture that inspires imagination and play.

Museum Odense is conducting a separate tender procedure regarding the development and partial renewal of the main exhibition at H.C. Andersen’s House, cf. Contract Notice 2023-OJ224-707870. The purpose of that tender is to build on the strengths of the present exhibition in H.C. Andersen’s House and develop it further in certain key aspects. The exhibition should provide better opportunity for visitors to have a shared, social experience. The exhibition should accommodate several types of guests and especially be more welcoming to families with children by providing a shared learning experience. The overall atmosphere in the exhibition should be warmer, more organic and convey the imaginative feeling of wonder from Andersen’s fairy tales. Also, the exhibition should encourage revisits to a greater extent.

A central part of the project is a replacement of the current mandatory, automatically triggered Audio Guide system with a different Audio Guide offered as an option to visitors. This tender procedure concerns a complete remodeling of the Audio Guide system. This includes:

• A new audio guide system triggered by the user (e.g., nfc tags)
• The audio guide should be optional rather than mandatory in the biographical part of the exhibition.
• The experience and functionality of the fairy tale realm should no longer be dependent on an audio guide.
• The current audio recordings in four languages will continue to form the mainstay of the audio experience in the renewed exhibition. However, new, parallel tracks/tours can be added as part of the enhanced and layered dissemination (e.g., a tour for the literary interested).

The Supplier of the Audio Guide system must collaborate with the Contractor who will be responsible for the development and partial renewal of the exhibition.

Beskrivelse af udbuddet

The Municipality of Odense with generous support from the A.P. Moller Foundation, the Augustinus Foundation, the Knud Højgaard Foundation and the Nordea Foundation built the new H.C. Andersen’s House, which opened in 2021 as a museum and an attraction where young and old alike can explore the author’s universe in a submersive experience through architecture that inspires imagination and play.

Museum Odense is conducting a separate tender procedure regarding the development and partial renewal of the main exhibition at H.C. Andersen’s House, cf. Contract Notice 2023-OJ224-707870. The purpose of that tender is to build on the strengths of the present exhibition in H.C. Andersen’s House and develop it further in certain key aspects. The exhibition should provide better opportunity for visitors to have a shared, social experience. The exhibition should accommodate several types of guests and especially be more welcoming to families with children by providing a shared learning experience. The overall atmosphere in the exhibition should be warmer, more organic and convey the imaginative feeling of wonder from Andersen’s fairy tales. Also, the exhibition should encourage revisits to a greater extent.

A central part of the project is a replacement of the current mandatory, automatically triggered Audio Guide system with a different Audio Guide offered as an option to visitors. This tender procedure concerns a complete remodeling of the Audio Guide system. This includes:

• A new audio guide system triggered by the user (e.g., nfc tags)
• The audio guide should be optional rather than mandatory in the biographical part of the exhibition.
• The experience and functionality of the fairy tale realm should no longer be dependent on an audio guide.
• The current audio recordings in four languages will continue to form the mainstay of the audio experience in the renewed exhibition. However, new, parallel tracks/tours can be added as part of the enhanced and layered dissemination (e.g., a tour for the literary interested).

The Supplier of the Audio Guide system must collaborate with the Contractor who will be responsible for the development and partial renewal of the exhibition.

Yderligere oplysninger

In accordance with the Danish Act on Public Procurement (Consolidated Act No. 10 of 6 January 2023 — available at www.retsinformation.dk) § 148, the Contracting Authority must demand that the Tenderer completes the European Single Procurement Document (ESPD) as preliminary evidence in replacement of certificates issued by public authorities or third parties confirming that the Tenderer fulfils the requirements listed in § 148(1) of the said Act.

The ESPD is available on Ethics at the URL stated in this contract notice together with the rest of the tender documents. The ESPD should be completed via Ethics.

The Tenderer should complete the ESPD, Part II A, B and C, Part III A, B and C & Part IV B and C. According to § 144 of the said Act, a Tenderer may rely on the economic, financial and/or technical capacity of other entities, regardless of the legal nature of the links between the entities. Where an economic operator wants to rely on the capacities of other entities, it shall as part of the application prove to the Contracting Authority that it will have at its disposal the resources necessary, for example by producing a commitment by those entities to that effect.
A Tenderer who relies on the capacity of other entities shall ensure that the Contracting Authority receives the Tenderer’s own ESPD together with a separate ESPD with the relevant information for each of the entities that the Tenderer relies upon. Finally, when groups of entities, including temporary joint ventures, participates in the Tender Procedure together, each of the participating entities must complete a separate ESPD with the information required in Part II-IV. If the same legal entity is a part of several applications, the Tenderer must ensure, that the entity’s participation does not provide an opportunity to mutually affect the content of the different Tenderer’s tenders.

Prior to a decision on the award of the contract, documentation for the information stated in the ESPD must be produced, cf. §§ 151-155 of the said Act. At any stage of the Tender Procedure, the Contracting Authority further reserves the right to request a Tenderer to submit documentation, if this is required to ensure that the procedure is conducted correctly. The Contracting Authority shall exclude a Tenderer from participation in the Tender Procedure if the Tenderer is subject to one of the mandatory and voluntary exclusion grounds in §§ 134a - 136 and 137, subsection 1, number (1), (2), and (4) of the said Act. The Tenderer shall submit information in this respect in the ESPD.

Alongside with the request for documentation for information stated in the ESPD, the Contracting Authority will require a declaration from the Tenderer in which the Tenderer declares that there is no Russian involvement in the contract exceeding the limits set in Article 5k of Council Regulation (EU) No 833/2014 of 31 July 2012 concerning restrictive measures in view of Russia’s actions destabilizing the situation in Ukraine, as amended by Council Regulation (EU) No 2022/578 of 9 April 2022, Appendix D can be used. The Contracting Authority may request detailed information or documentation regarding the Tenderers beneficial ownership.

All communication including questions to the tender material must be submitted via Ethics. Answers to questions received later than 6 days before the deadline for tender, cannot be expected. Interested economic operators are advised to stay informed via Ethics. If the Tenderer encounters technical difficulties with Ethics, Ethics’ support can be reached on workdays from 9:00 to 16:00 by phone: +45 7022 7007. The Contracting Authority will publish relevant information on Ethics, if a technical problem affects several Tenderers.

Liste og kortfattet beskrivelse af udvælgelseskriterier

For service contracts: performance of services of the specified type: The Tenderer must submit the references in the European Single Procurement Document (ESPD), Part IV.C. The ESPD must be filled out via Ethics. The Tenderer is not permitted to submit documents, photographs, or any other information regarding references outside of the ESPD.
The Tenderer must comply with the following minimum requirements regarding the Tenderer’s technical and professional ability:

• The Tenderer must have 1 reference regarding the delivery of at least 150 audio guides to an institution with a large visitor number that rotates frequently throughout the day, meaning that several different visitors use the same audio guide over a day, e.g., a museum or similar institution. The reference must have been carried out within three years prior to the deadline for the submission of the Offer. This entails that at least 150 audio guides must have been delivered to the reference customer within three years prior to the deadline of the submission of the Offer.
• The Tenderer must have 1 reference regarding a service agreement for at least 150 audio guides to an institution with a large visitor number that rotates frequently throughout the day, meaning that several different visitors use the same audio guide over a day, e.g., a museum or similar. The reference must have been carried out within three years prior to the deadline for the submission of the Offer. This entails that at least 150 audio guides must have had a service agreement at the reference customer within three years prior to the deadline of the submission of the Offer.

The minimum requirements can be met by one reference including both requirements or by two references each including one of the requirements.

According to § 144 of the Public Procurement Act, a Tenderer may rely on the technical and professional ability of other entities, regardless of the legal nature of the links between the entities. Where an economic operator wants to rely on the capacities of other entities, it shall as part of the application prove to the Contracting Authority that it will have at its disposal the resources necessary, for example by producing a commitment by those entities to that effect, cf. 14.3 in the Tender Conditions.

If the Tenderer relies on other entities’ technical and professional ability, it is sufficient that the supporting entities or the Tenderer and the supporting entities jointly meet(s) the above minimum requirement.

If the Tenderer is an association of businesses (e.g. a consortium), it will be sufficient that one of the businesses in the association or the business in the association or the businesses in the association jointly meet(s) the above minimum requirement.

The Tenderer must list the above-mentioned information regarding technical and professional standing in the ESPD Part IV.C.

It is the Tenderer’s responsibility to submit sufficient information for the Contracting Authority to assess whether the Tenderer complies with the requirement. The Tenderer’s are encouraged to be detailed and specific in the descriptions of the references and cover all required information.

In accordance with the Danish Act on Public Procurement (Consolidated Act No. 10 of 6 January 2023 — available at www.retsinformation.dk) § 148, the Contracting Authority must demand that the Tenderer completes the European Single Procurement Document (ESPD) as preliminary evidence in replacement of certificates issued by public authorities or third parties confirming that the Tenderer fulfils the requirements listed in § 148(1) of the said Act.

The ESPD is available on Ethics at the URL stated in this contract notice together with the rest of the tender documents. The ESPD should be completed via Ethics.

The Tenderer should complete the ESPD, Part II A, B and C, Part III A, B and C & Part IV B and C. According to § 144 of the said Act, a Tenderer may rely on the economic, financial and/or technical capacity of other entities, regardless of the legal nature of the links between the entities. Where an economic operator wants to rely on the capacities of other entities, it shall as part of the application prove to the Contracting Authority that it will have at its disposal the resources necessary, for example by producing a commitment by those entities to that effect.
A Tenderer who relies on the capacity of other entities shall ensure that the Contracting Authority receives the Tenderer’s own ESPD together with a separate ESPD with the relevant information for each of the entities that the Tenderer relies upon. Finally, when groups of entities, including temporary joint ventures, participates in the Tender Procedure together, each of the participating entities must complete a separate ESPD with the information required in Part II-IV. If the same legal entity is a part of several applications, the Tenderer must ensure, that the entity’s participation does not provide an opportunity to mutually affect the content of the different Tenderer’s tenders.

Prior to a decision on the award of the contract, documentation for the information stated in the ESPD must be produced, cf. §§ 151-155 of the said Act. At any stage of the Tender Procedure, the Contracting Authority further reserves the right to request a Tenderer to submit documentation, if this is required to ensure that the procedure is conducted correctly. The Contracting Authority shall exclude a Tenderer from participation in the Tender Procedure if the Tenderer is subject to one of the mandatory and voluntary exclusion grounds in §§ 134a - 136 and 137, subsection 1, number (1), (2), and (4) of the said Act. The Tenderer shall submit information in this respect in the ESPD.

Alongside with the request for documentation for information stated in the ESPD, the Contracting Authority will require a declaration from the Tenderer in which the Tenderer declares that there is no Russian involvement in the contract exceeding the limits set in Article 5k of Council Regulation (EU) No 833/2014 of 31 July 2012 concerning restrictive measures in view of Russia’s actions destabilizing the situation in Ukraine, as amended by Council Regulation (EU) No 2022/578 of 9 April 2022, Appendix D can be used. The Contracting Authority may request detailed information or documentation regarding the Tenderers beneficial ownership.

All communication including questions to the tender material must be submitted via Ethics. Answers to questions received later than 6 days before the deadline for tender, cannot be expected. Interested economic operators are advised to stay informed via Ethics. If the Tenderer encounters technical difficulties with Ethics, Ethics’ support can be reached on workdays from 9:00 to 16:00 by phone: +45 7022 7007. The Contracting Authority will publish relevant information on Ethics, if a technical problem affects several Tenderers.