2023 NORDUnet Learning Management System Framework Tender

NORDUnet A/S

The procurement shall enable NORDUnet and the listed Nordic NRENs to purchase Learning Management Solutions that are either based on a; European public cloud or a private cloud, that have the capability to be multi-tenant, and to allow NORDUnet and the listed Nordic NRENs to provide the solutions to their connected and member organisations.
The Learning Management System should be standardised, modular and flexible. It should have an API for integration with other systems and have support for Single Sign-on Systems.

Deadline

Fristen for modtagelse af bud var på 2023-05-29. Indkøbet blev offentliggjort på 2023-04-28.

Hvem?

• NORDUnet A/S

Hvad?

Hvor?

• Danmark
• Suomi/Finland
• Sverige
• Ísland

Indkøbshistorik

Dato	Dokument
2023-04-28	Udbudsbekendtgørelse

Udbudsbekendtgørelse (2023-04-28)
Objekt
Omfanget af udbuddet
Titel: Uddannelse og undervisning
Kort beskrivelse:

The procurement shall enable NORDUnet and the listed Nordic NRENs to purchase Learning Management Solutions that are either based on a; European public cloud or a private cloud, that have the capability to be multi-tenant, and to allow NORDUnet and the listed Nordic NRENs to provide the solutions to their connected and member organisations. The Learning Management System should be standardised, modular and flexible. It should have an API for integration with other systems and have support for Single Sign-on Systems.

Bekendtgørelsens metadata
Originalsprog: engelsk 🗣️
Dokumenttype: Udbudsbekendtgørelse
Kontraktens art: Tjenesteydelser
Forordning: Den Europæiske Union
Fælles glossar for offentlige kontrakter (CPV)
Kode: Uddannelse og undervisning 📦
Yderligere CPV-kode: Programpakke til undervisningsformål 📦
Sted for udførelsen
NUTS-region: Danmark 🏙️

Procedure
Procedureform: Begrænset udbud
Bud-type: Indsendelse gældende for alle delaftaler
Kriterier for tildeling
Det økonomisk mest fordelagtige bud

Ordregivende myndighed
Identitet
Land: Danmark 🇩🇰
Type af ordregivende myndighed: Andet
Navn på ordregivende myndighed: NORDUnet A/S
Postadresse: Kastruplundgade 22, 1.
Postnummer: 2770
Postby: Kastrup
Kontakt
Internetadresse: http://www.nordu.net 🌏
E-mail: qvist@nordu.net 📧
Telefon: +45 31621400 📞
URL til dokumenter: https://s2c.mercell.com/today/37689 🌏
URL til deltagelse: https://s2c.mercell.com/today/37689 🌏

Reference
Datoer
Afsendelsesdato: 2023-04-28 📅
Tilbudsfrist: 2023-05-29 📅
Offentliggørelsesdato: 2023-05-03 📅
Identifikatorer
Bekendtgørelsesnummer: 2023/S 086-266668
EUT-S-nummer: 86

Objekt
Omfanget af udbuddet
Kort beskrivelse:

The Learning Management System should be standardised, modular and flexible. It should have an API for integration with other systems and have support for Single Sign-on Systems.

Anslået samlet værdi: 50 000 000 EUR 💰
Kort beskrivelse:

LMS requirements

2.3.1 Generic

• A modular and flexible LMS solution.

• Provided as a cloud service, or dedicated multi-tenant.

• Support multiple pedagogic methodologies and workflows.

• An HTML based, Intuitive user interface for Students, Teachers and administrative purposes that supports multiple languages.

• Support for mobile devices, App or responsive HTML.

• Compliance with the EU accessibility directive.

2.3.2 Support

• The Bidder must have a helpdesk for reporting problems.

• The Bidder must monitor the service and provide statistics regarding the service availability and performance. • The Bidder must provide utilisations statistics and detailed billing information, for each contracting NREN. 2.3.3 Interoperability

• The solution must be able to integrate with external systems, using a well-defined API.

• The solution must support externalised Authentication and Authorisation.

2.3.4 Commercial

• The commercial proposal should recognise the potential economies of scales for purchases by Nordic NRENs through the frameworks on behalf of their customers. The framework should have a fair balance of risk.

• The contracting entity should be located within the EEA region.

2.3.5 Legal

• All data stored and transferred by the service shall remain the legal property of the customer and the provider shall not assert any rights over any data uploaded to the service.

• All data uploaded by a user to the service shall (subject to customer managed access control restrictions) upon request be made available to that user or a duly designated representative of that user. This provision shall be honoured by the service for a period of six months beyond any termination of contract.

• All data processing should take place within the EEA region. (Covered by the EU data directive)

• The provider shall comply with the national data protection and privacy laws in each contracting NREN country and be willing to sign any agreement necessary to comply with such.

Anslået værdi uden moms: 50 000 000 EUR 💰
Varighed: 72 måneder
Beskrivelse af fornyelser: one 12-month extension
Sted for udførelsen
Hovedsted eller sted for udførelsen: Services are to be delivered in Denmark, Finland, Iceland and Sweden

Procedure
Retsgrundlag: 32014L0024
Gældende udbudslovgivning: Denamrk
Antal deltagere, der skal overvejes: 4
Begrundelse for rammeaftalen:

An LMS is a complex solution that integrates with all functions and systems within a university. The LMS impacts the way all education and teaching material is developed and delivered, therefore the impact of shifting from one LMS solution to another is very high and carries a lot of additional actual cost and manpower to implement and may take as long as 24-month to complete.

Begrundelse for rammeaftaler med en varighed på mere end fire år:

Tidspunkt for modtagelse af tilbud: 12:00
Dato for afsendelse af opfordringer: 2023-06-16 📅
Sprog, på hvilke bud eller ansøgninger om deltagelse kan indgives: engelsk 🗣️
Tilbuddets gyldighedsperiode: 2023-12-31 📅

Ordregivende myndighed
Identitet
Nationalt registreringsnummer: 17490346
Navn på ordregivende myndighed: RHnet
Nationalt registreringsnummer: 4902013190
Postadresse: Dunhagi 5 Tæknigarður
Postby: Reykjavík
Postnummer: 107 Reykjavík
Land: Island 🇮🇸
Navn på ordregivende myndighed: CSC - IT Center for Science Ltd
Nationalt registreringsnummer: FI09206320
Postadresse: P.O. BOX 405
Postby: Espoo
Postnummer: P.O. BOX 405
Land: Finland 🇫🇮
Navn på ordregivende myndighed: DeiC - DTU Forskningsnettet
Nationalt registreringsnummer: DK-30060946
Postadresse: DTU, Bygn. 305
Postby: Lyngby
Postnummer: 2800 Kgs. Lyngby
Navn på ordregivende myndighed: Vetenskapsrådet/SUNET
Nationalt registreringsnummer: 202100-5208
Postadresse: Tulegatan 11, pl3
Postby: Stockholm
Postnummer: SE-11353 Stockholm
Land: Sverige 🇸🇪
Anden type ordregivende myndighed: Research and Education Network
Kontakt
Enhed: Jorgen Qvist
Internetadresse: www.nordu.net 🌏
Køberprofilens adresse: https://s2c.mercell.com/buyer/25494 🌏
Enhed: Jón Ingi Einarsson
E-mail: jie@hi.is 📧
Internetadresse: www.rhnet.is 🌏
Køberprofilens adresse: www.rhnet.is 🌏
Enhed: Topi Litmanen
E-mail: topi.litmanen@csc.fi 📧
Internetadresse: www.csc.fi 🌏
Køberprofilens adresse: www.csc.fi 🌏
Enhed: Morten Kjeldgaard
E-mail: morten.kjeldgaard@deic.dk 📧
Internetadresse: www.deic.dk 🌏
Køberprofilens adresse: www.deic.dk 🌏
Enhed: Per Nihlén
E-mail: per@sunet.se 📧
Internetadresse: www.sunet.se 🌏
Køberprofilens adresse: www.sunet.se 🌏
URL til dokumenter: https://s2c.mercell.com/today/37689 🌏

Supplerende oplysninger
Gennemgå organ
Navn: Klagenævnet for Udbud
Postadresse: Nævnenes Hus, Toldboden 2
Postby: Viborg
Postnummer: 8800
Land: Danmark 🇩🇰
Telefon: +45 72405600 📞
E-mail: klfu@naevneneshus.dk 📧
Internetadresse: https://klfu.naevneneshus.dk 🌏
Oplysninger om frister for klageprocedurer:

There is no formal standard procedure for filing a complaint with the Complaints Board. The Complaints Board can, however, advise as follows:

1. Fee

Complaints of violations of Titles I-III of the Danish Public Procurement Act (which mainly implements the Public Procurement Directive 2014/24/EU), the Utilities Directive (Directive 2014/25/EU), the Concession Directive (Directive 2014/23/EU) and the Directive on Security and Defence Procurement (Directive 2009/81/EC) are subject to a fee of DKK 20,000, cf. section 5(4) of Executive Order regarding the Complaints Board.

If the Complaints Board finds in favor of the complainant, the fee is repaid.

To pay the fee from abroad, please use the following information: IBAN code: DK41 0216 4069 2095 21. Swift code: DABADKKK

When transferring the fee the complainant must add the following: “Klagenaevnet for Udbud, [name of the company/the complainant]”.

In the complaint the complainant must state that the fee is paid by transfer and include documentation for the transfer with account information.

2. Procedure

2.1.The complaint must include information on the identity of the complainant and the contract notice from “Ted – Tenders Electronic Daily”.

In addition, the complainant is obliged simultaneously to inform the contracting authority that a complaint has been filed with the Complaints Board. A copy of this notification must be forwarded to the Board.

2.2.The complaint must include a letter of complaint (Word and PDF- versions) written in Danish, including claims (“Påstande”), which in precise terms define the infringements allegedly committed by the contracting authority, including the rule or the principle, which allegedly has been violated. In this regard, it will be sufficient to refer to the relevant articles in the public procurement directives.

As mentioned, the complaint must be written in Danish. However, in the following, for the sake of guidance as to how a complaint should be structured, a few examples are given in English. Multiple claims must be numbered in consecutive order as follows: “Påstand 1” (Claim No. 1), “Påstand 2”, (Claim No. 2) etc.

Tjeneste, hvorfra der kan indhentes oplysninger om klageproceduren
Navn: Konkurrence- og Forbrugerstyrelsen
Postadresse: Carl Jacobsens Vej 35
Postby: Valby
Postnummer: 2500
Telefon: +45 41715000 📞
E-mail: kfst@kfst.dk 📧
Internetadresse: http://www.kfst.dk 🌏
Kilde: OJS 2023/S 086-266668 (2023-04-28)

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