Contract for the supply of an Otological, Vestibular and Audiological Registration System (OVAR)

Region Hovedstaden (Capital Region)

Contract for the development, operation of application, maintenance and support, and further development services of an Otological, Vestibular and Audiological Registration System (OVAR) (the ”Application”).

Deadline

Fristen for modtagelse af bud var på 2023-04-14. Indkøbet blev offentliggjort på 2023-03-14.

Leverandører

Følgende leverandører er nævnt i tildelingsbeslutninger eller andre indkøbsdokumenter:

• Innoforce Anstalt

Hvem?

• Region Hovedstaden (Capital Region)

Hvad?

Hvor?

Indkøbshistorik

Dato	Dokument
2023-03-14	Udbudsbekendtgørelse
2023-11-24	Bekendtgørelse om indgåede kontrakter

Udbudsbekendtgørelse (2023-03-14)
Objekt
Omfanget af udbuddet
Titel: It-tjenester: rådgivning, programmeludvikling, internet og support
Kort beskrivelse:

Bekendtgørelsens metadata
Originalsprog: engelsk 🗣️
Dokumenttype: Udbudsbekendtgørelse
Kontraktens art: Tjenesteydelser
Forordning: Den Europæiske Union
Fælles glossar for offentlige kontrakter (CPV)
Kode: It-tjenester: rådgivning, programmeludvikling, internet og support 📦
Yderligere CPV-kode: Branchespecifik programpakke 📦
Sted for udførelsen
NUTS-region: Nordjylland 🏙️

Procedure
Procedureform: Udbud med forhandling
Bud-type: Indsendelse gældende for alle delaftaler
Kriterier for tildeling
Det økonomisk mest fordelagtige bud

Ordregivende myndighed
Identitet
Land: Danmark 🇩🇰
Type af ordregivende myndighed: Regional eller lokal myndighed
Navn på ordregivende myndighed: Region Hovedstaden (Capital Region)
Postadresse: Kongens Vænge 2
Postnummer: 3400
Postby: Hillerød
Kontakt
Internetadresse: https://www.regionh.dk/ 🌏
E-mail: regionh@regionh.dk 📧
Telefon: +45 21336236 📞
URL til dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=356972&B=KA 🌏
URL til deltagelse: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=356972&B=KA 🌏

Reference
Datoer
Afsendelsesdato: 2023-03-14 📅
Tilbudsfrist: 2023-04-14 📅
Offentliggørelsesdato: 2023-03-17 📅
Identifikatorer
Bekendtgørelsesnummer: 2023/S 055-159766
EUT-S-nummer: 55
Yderligere oplysninger

Participation in the tendering procedure may only take place by electronic means via the electronic tendering system used by the contracting authority, see the address set out in section I.3). The candidate must submit as its application an ESPD as preliminary documentation of the circumstances set out in section 148(1), paras (1) to (3) of the Danish Public Procurement Act (udbudsloven). The candidate may in this procedure rely on the technical and/or financial capacity of other operators to fulfil the suitability requirements set out in sections III.1.2) and III.1.3), including for the selection as re-ferred to above, see section II.2.9). The letter of commitment is to be filled in and signed by the operator(s) who make/makes their technical and/or financial capacity available to the candidate, see the tender specifications for further details. The form is enclosed as an attachment to the tender specifications. The candidate will be excluded from participation in the tender procedure if the candidate is subject to the compulsory grounds for exclusion set out in sections 134a, 135 and 136 of the Danish Public Procurement Act, and the grounds for exclusion set out in section 137(1), para (2) of the Danish Public Procurement Act, unless the candidate has submitted sufficient documentation of its reliability in accordance with section 138 of the Danish Public Procurement Act. The voluntary grounds for exclusion are applied while complying with the principle of proportionality. Trivial matters therefore cannot result in the exclusion of the candidate. Several matters which, individually, are less serious in nature may, however, give rise to exclusion of the candidate. Before the award, the tenderer to whom the contracting entity intends to award the contract must submit documentation substantiating the information provided in the ESPD, see sections 151-152, cf. section 153 of the Danish Public Procurement Act. As an alternative to the documentation mentioned in sections 153-155, 157 and 158 of the Danish Public Procurement Act, the candidate and tenderer may submit to the contracting entity a certificate of registration in an official list of approved economic operators, see section 156, issued by the competent authority. The contracting entity only accepts certificates of registration in an official list from candidates and tenderers established in the country holding the official list. In relation to section II.1.5) and II.2.6), see the document “Additional information relating to the Contract Notice” for details about the estimated value and maximum quantity of the framework agreement. In relation to section I.3), it should be noted that certain parts of the tender documents, see Appendices 3 and 18.c (The Customer’s IT environment), clause 2.5, can only be accessed physically at the contracting entity due to the special nature of the tender documents (dataroom). See Appendix B, clause 2 of the tender specifications where and how access can be obtained to such parts of the tender documents. As regards section II.2.9), it should be noted that each candidate may only submit one application for prequalification. The contracting entity may use the procedure of section 159(5) of the Danish Public Procurement Act if applications or tenders do not comply with the formal requirements of the tender documents. The contracting entity expects to conduct individual negotiation meetings with all tenderers in week 25 (2023). However, the contracting entity may change the schedule. The agenda will be submitted to the tenderers before the meetings. The negotiation meetings will be held at the following address: Blegdamsvej 9, DK-2100 Copenhagen Ø. For further information, reference is made to the tender specifications and the related Appendices B and C. The contracting entity will pay no fee for participation. See also the document “Additional information about the contract notice” (link set out in section I.3.)

Yderligere oplysninger

Participation in the tendering procedure may only take place by electronic means via the electronic tendering system used by the contracting authority, see the address set out in section I.3).

The candidate must submit as its application an ESPD as preliminary documentation of the circumstances set out in section 148(1), paras (1) to (3) of the Danish Public Procurement Act (udbudsloven).

The candidate may in this procedure rely on the technical and/or financial capacity of other operators to fulfil the suitability requirements set out in sections III.1.2) and III.1.3), including for the selection as re-ferred to above, see section II.2.9). The letter of commitment is to be filled in and signed by the operator(s) who make/makes their technical and/or financial capacity available to the candidate, see the tender specifications for further details. The form is enclosed as an attachment to the tender specifications.

The candidate will be excluded from participation in the tender procedure if the candidate is subject to the compulsory grounds for exclusion set out in sections 134a, 135 and 136 of the Danish Public Procurement Act, and the grounds for exclusion set out in section 137(1), para (2) of the Danish Public Procurement Act, unless the candidate has submitted sufficient documentation of its reliability in accordance with section 138 of the Danish Public Procurement Act.

The voluntary grounds for exclusion are applied while complying with the principle of proportionality. Trivial matters therefore cannot result in the exclusion of the candidate. Several matters which, individually, are less serious in nature may, however, give rise to exclusion of the candidate.

Before the award, the tenderer to whom the contracting entity intends to award the contract must submit documentation substantiating the information provided in the ESPD, see sections 151-152, cf. section 153 of the Danish Public Procurement Act. As an alternative to the documentation mentioned in sections 153-155, 157 and 158 of the Danish Public Procurement Act, the candidate and tenderer may submit to the contracting entity a certificate of registration in an official list of approved economic operators, see section 156, issued by the competent authority. The contracting entity only accepts certificates of registration in an official list from candidates and tenderers established in the country holding the official list.

In relation to section II.1.5) and II.2.6), see the document “Additional information relating to the Contract Notice” for details about the estimated value and maximum quantity of the framework agreement.

In relation to section I.3), it should be noted that certain parts of the tender documents, see Appendices 3 and 18.c (The Customer’s IT environment), clause 2.5, can only be accessed physically at the contracting entity due to the special nature of the tender documents (dataroom). See Appendix B, clause 2 of the tender specifications where and how access can be obtained to such parts of the tender documents.

As regards section II.2.9), it should be noted that each candidate may only submit one application for prequalification.

The contracting entity may use the procedure of section 159(5) of the Danish Public Procurement Act if applications or tenders do not comply with the formal requirements of the tender documents.

The contracting entity expects to conduct individual negotiation meetings with all tenderers in week 25 (2023). However, the contracting entity may change the schedule. The agenda will be submitted to the tenderers before the meetings. The negotiation meetings will be held at the following address: Blegdamsvej 9, DK-2100 Copenhagen Ø. For further information, reference is made to the tender specifications and the related Appendices B and C.

The contracting entity will pay no fee for participation.

See also the document “Additional information about the contract notice” (link set out in section I.3.)

Objekt
Omfanget af udbuddet
Anslået samlet værdi: 27 000 000 DKK 💰
Kort beskrivelse:

The contract includes the following main services:

A. The deliverables:

As part of the deliverables, the Supplier is to develop, provide and implement a Otological, Vestibular and Audiological Registration System (the Application) for the hospitals covered in the Capital Region and to integrate the system to the Region’s existing systems. The deliverables must support the management of the following in particular: Patient data, patient appointments, examinations, patient records, ordering of products, stock management, entries, patient overview, patient lists, surgery, schemas, and statistics. As part of the deliverables, the supplier is to migrate data from the Capital Region’s existing solution to the new Application.

B. Continuing Services

The supplier is to provide ongoing support and maintenance af the Application. The maintenance includes, inter alia, ongoing and preventive maintenance, including (without limitation) in the form of new versions, releases and patches, as well as correction of faults. Support comprises, partly, the provision of technical support, for which the supplier is to provide a service desk for the contracting entity’s selected users for handling of third level support, partly, the handling of incidents. The supplier is furthermore required to deliver operation of the Application run on the Capital Region’s infrastructure. The operation of the Application includes database administration, provision of backup and restore descriptions, as well as assistance to the contracting entity with the establishment of operational monitoring of the Application.

C. Ordered Services

Ordered Services means further development deliverables and consultancy services. The supplier will be responsible for ensuring, on an ongoing basis, that the Application is developed to support the contracting entity’s business objectives and needs, including, for example, as a result of changed administrative practices and legislation, commercial desires, need for integrations for, for example, special solutions in the health sector and/or the regional area, as well as technological developments. The supplier will furthermore be responsible for assisting the contracting entity with optimising the Application, including to provide project management in optimisation projects and by preparing analyses and making recommendations in that regard. Ordered Services are provided at the contracting entity’s request.

The Application is to be operated by the Capital Region, which makes the Application available to users in the Capital Region, Central Denmark Region, North Denmark Region, Southern Denmark Region and Region Zealand. Approx. 450,000 ENT examinations are carried out annually in all five regions in Denmark, including approx. 100,000-150,000 ENT examinations in the Capital Region.

The Contract serves as a framework agreement, which will be awarded to one supplier. On award of the framework agreement, a supply agreement with the Capital Region (Supply Agreement 1), where the Application is established, will also be awarded. The specific model for award of the framework agreement and the supply agreement with the Capital Region is described in Appendix A of the tender specifications.

Rollout of the Application to the other Regions (Central Denmark Region, the North Denmark Region, the Southern Denmark Region and Region Zealand) will also take place under a supply agreement within the scope of the framework agreement. Rollout of the Application to the other regions includes, inter alia, adaptation to the individual Region’s IT environment, configuration, conversion of data and training of selected Users.

Anslået værdi uden moms: 27 000 000 DKK 💰
Varighed: 48 måneder

Juridiske, økonomiske, finansielle og tekniske oplysninger
Betingelser for deltagelse
Økonomisk og finansiel stilling:

The candidate must submit the European Single Procurement Document ("ESPD") with the following information:

- The candidate's total annual turnover in the latest financial year available

If the candidate relies on the economic and financial capacities of other entities in relation to the fulfilment of the minimum suitability requirement, see below, the contracting entity requires that the candidate and the entities in question undertake joint and several liability for the performance of the framework agreement.

The ESPD serves as provisional documentation that the candidate fulfils the minimum suitability requirements in relation to economic and financial capacity.

Before the decision to award the contract is made, the tenderer to whom the contracting entity intends to award the framework agreement must submit documentation of the accuracy of the information stated in the ESPD.

Upon the contracting entity's request, the following documentation of economic and financial capacity must be submitted:

A statement regarding the operator's overall turnover in the most recent annual report/financial statement available, depending on when the operator was set up or started trading if the figures for this turnover are available. For groups of operators (e.g. a consortium), the information in the most recent annual report/financial statement available must be submitted for each participating operator in the group. Where an operator relies on the economic and financial capacity of other entities (e.g. a parent company, a sister company or a subcontractor), information for such other entities must be provided as well.

Mindstekrav til niveauet:

As a minimum requirement, a total annual turnover of at least DKK 15 million is required in the most recent annual report/financial statement available. If the candidate relies on the capacity of other entities, the turnover is to be calculated as the total turnover of the candidate and such other entities in the most recent annual report/financial statement available. For groups of operators (e.g. a consortium), the turnover is calculated as the total turnover of the operators in the most recent annual report/ financial statement available. The information is to be stated in section IV.B of the ESPD.

Teknisk og faglig kompetence:

The candidate must submit the ESPD with the following information:

A list of the five most significant comparable references, see section II.2.4), that the candidate has carried out in the last three years before the expiry of the application deadline. If a reference contains more than 4,800 characters, only the first 4,800 characters will be considered.

Only references relating to services carried out at the time of application will be given importance in the evaluation of which candidates have documented the most relevant services, see section II.2.9). Thus, in the case of an ongoing task, only the part of the services already performed at the time of application will be included in the evaluation of the reference.

Each reference is requested to include a brief description of the services provided. The description of the services should include a clear description of which of the main services set out in section II.2.4) the services related to, as well as the candidate’s role(s) in the performance of the services. The reference is furthermore requested to include the financial value of the services provided (amount), the date of delivery and the name of the customer (recipient).

When indicating the date of the delivery, the candidate is requested to indicate the date when the services were commenced and finalised. If this is not possible, for example if the tasks were performed on an ongoing basis under a framework agreement, the candidate is asked to indicate in the description of the services how the date is specified.

No more than five references may be stated, irrespective of whether the candidate is a single operator, whether the candidate relies on the technical capacities of other entities, or whether the candidate is a group of operators (e.g. a consortium). Where more than five references are stated, only the most recent five references will be taken into account. Any additional references will be disregarded. If it is not possible to decide which references are the most recent five references, the references will be selected by drawing lots.

If the candidate relies on the professional experience of other entities for the performance of specific parts of the services comprised by the framework agreement, see section II.2.4), such specific parts of the services under the framework agreement must be performed by the entity on which the candidate relies.

The ESPD serves as provisional documentation that the candidate fulfils the minimum suitability requirements in relation to technical and professional ability, see section III.1.3).

No additional documentation of technical and professional ability will be required from the candidate. However, the contracting entity reserves the right to contact the candidate or the customer stated in the reference for confirmation of the information stated in the reference, including the dates of the reference indicated.

Kontraktens udførelse
Betingelser for opfyldelse af kontrakten:

The contract has incorporated the corporate social responsibility considerations, as appropriate, as laid down in the conventions on the basis of which the principles of the UN Global Compact are worded and as laid down in the OECD Guidelines for Multinational Enterprises. The contract furthermore lays down requirements pursuant to ILO Convention no. 94 on labour clauses in public contracts and Circular no. 9471 of 30 June 2014.

The contract lays down requirements on compliance with the law on processing of personal data.

The contracting entity has assessed that the conclusion of the framework agreement may be subject to the permission requirement pursuant to the Danish Investment Screening Act. The candidate should clarify whether the candidate’s conclusion of the contract will be subject to such requirement. For further information, reference is made to Appendix B to the tender specifications.

Procedure
Retsgrundlag: 32014L0024
Påtænkt antal ansøgere: 3
Objektive kriterier for udvælgelse af det begrænsede antal ansøgere:

The shortlisting of candidates invited to tender will be based on an evaluation of which candidates have documented the most relevant references, see section III.1.3), in relation to the main services covered by the contract, see A. – C. in the description in section II.2.4).

The evaluation of the most relevant references will be made on the basis of the extent to which the refer-ences in total document experience with the provision of services that are comparable to the main services.

In the evaluation of which candidates have documented the most relevant references, the contracting entity will award points to the candidates on a scale from 1-5 for each main service, based on the extent to which the references, in total, document relevant experience in providing the main service. On this basis, the candidate will be awarded a total score calculated as the average number of awarded points for the main services.

Tidspunkt for modtagelse af tilbud: 09:00
Sprog, på hvilke bud eller ansøgninger om deltagelse kan indgives: engelsk 🗣️
Tilbuddets gyldighedsperiode: 6 måneder

Ordregivende myndighed
Identitet
Nationalt registreringsnummer: 29190623
Navn på ordregivende myndighed: Region Midtjylland (Central Denmark Region)
Nationalt registreringsnummer: 29190925
Postadresse: Skottenborg 26
Postby: Viborg
Postnummer: 8800
Land: Midtjylland 🏙️
Navn på ordregivende myndighed: Region Nordjylland (North Denmark Region)
Nationalt registreringsnummer: 29190941
Postadresse: Niels Bohrs Vej 30
Postby: Aalborg Ø
Postnummer: 9220
Land: Nordjylland 🏙️
Navn på ordregivende myndighed: Region Syddanmark (Southern Denmark Region)
Nationalt registreringsnummer: 29190909
Postadresse: Damhaven 12
Postby: Vejle
Postnummer: 7100
Land: Syddanmark 🏙️
Navn på ordregivende myndighed: Region Sjælland (Region Zealand)
Nationalt registreringsnummer: 29190658
Postadresse: Alleen 15
Postby: Sorø
Postnummer: 4180
Land: Sjælland 🏙️
Kontakt
Enhed: Claus Lyngaa
Køberprofilens adresse: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/66963 🌏
E-mail: kontakt@regionmidtjylland.dk 📧
Internetadresse: https://www.rm.dk/ 🌏
E-mail: region@rn.dk 📧
Internetadresse: https://rn.dk/ 🌏
E-mail: kontakt@rsyd.dk 📧
Internetadresse: https://www.regionsyddanmark.dk 🌏
E-mail: regionsjaelland@regionsjaelland.dk 📧
Internetadresse: https://www.regionsjaelland.dk/ 🌏
URL til dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=356972&B=KA 🌏

Reference
Yderligere oplysninger

Participation in the tendering procedure may only take place by electronic means via the electronic tendering system used by the contracting authority, see the address set out in section I.3).

The candidate must submit as its application an ESPD as preliminary documentation of the circumstances set out in section 148(1), paras (1) to (3) of the Danish Public Procurement Act (udbudsloven).

The candidate may in this procedure rely on the technical and/or financial capacity of other operators to fulfil the suitability requirements set out in sections III.1.2) and III.1.3), including for the selection as re-ferred to above, see section II.2.9). The letter of commitment is to be filled in and signed by the operator(s) who make/makes their technical and/or financial capacity available to the candidate, see the tender specifications for further details. The form is enclosed as an attachment to the tender specifications.

The candidate will be excluded from participation in the tender procedure if the candidate is subject to the compulsory grounds for exclusion set out in sections 134a, 135 and 136 of the Danish Public Procurement Act, and the grounds for exclusion set out in section 137(1), para (2) of the Danish Public Procurement Act, unless the candidate has submitted sufficient documentation of its reliability in accordance with section 138 of the Danish Public Procurement Act.

The voluntary grounds for exclusion are applied while complying with the principle of proportionality. Trivial matters therefore cannot result in the exclusion of the candidate. Several matters which, individually, are less serious in nature may, however, give rise to exclusion of the candidate.

Before the award, the tenderer to whom the contracting entity intends to award the contract must submit documentation substantiating the information provided in the ESPD, see sections 151-152, cf. section 153 of the Danish Public Procurement Act. As an alternative to the documentation mentioned in sections 153-155, 157 and 158 of the Danish Public Procurement Act, the candidate and tenderer may submit to the contracting entity a certificate of registration in an official list of approved economic operators, see section 156, issued by the competent authority. The contracting entity only accepts certificates of registration in an official list from candidates and tenderers established in the country holding the official list.

In relation to section II.1.5) and II.2.6), see the document “Additional information relating to the Contract Notice” for details about the estimated value and maximum quantity of the framework agreement.

In relation to section I.3), it should be noted that certain parts of the tender documents, see Appendices 3 and 18.c (The Customer’s IT environment), clause 2.5, can only be accessed physically at the contracting entity due to the special nature of the tender documents (dataroom). See Appendix B, clause 2 of the tender specifications where and how access can be obtained to such parts of the tender documents.

As regards section II.2.9), it should be noted that each candidate may only submit one application for prequalification.

The contracting entity may use the procedure of section 159(5) of the Danish Public Procurement Act if applications or tenders do not comply with the formal requirements of the tender documents.

The contracting entity expects to conduct individual negotiation meetings with all tenderers in week 25 (2023). However, the contracting entity may change the schedule. The agenda will be submitted to the tenderers before the meetings. The negotiation meetings will be held at the following address: Blegdamsvej 9, DK-2100 Copenhagen Ø. For further information, reference is made to the tender specifications and the related Appendices B and C.

The contracting entity will pay no fee for participation.

See also the document “Additional information about the contract notice” (link set out in section I.3.)

Supplerende oplysninger
Gennemgå organ
Navn: Klagenævnet for Udbud
Postadresse: Nævnenes Hus, Toldboden 2
Postby: Viborg
Postnummer: 8800
Land: Danmark 🇩🇰
Telefon: +45 72405600 📞
E-mail: klfu@naevneneshus.dk 📧
Internetadresse: https://klfu.naevneneshus.dk/ 🌏
Oplysninger om frister for klageprocedurer:

Pursuant to the Danish Act on the Complaints Board for Public Procurement, etc. (lov om Klagenævnet for Udbud m.v.) (the Act is available (in Danish) at www.retsinformation.dk), the following deadlines apply to the lodging of complaints:

Complaints for not having been selected must be submitted to the Danish Complaints Board for Public Procurement before the expiry of 20 calendar days, see section 7(1) of the Act, from the day after submission of notification to the candidates concerned of the identity of the successful tenderer if the notification is accompanied by an explanation of the grounds for the decision in accordance with section 2(1), para (1) of the Act and section 171(2) of the Danish Public Procurement Act.

In other situations, complaints of award procedures, see section 7(2) of the Act, must be lodged with the Danish Complaints Board for Public Procurement before the expiry of:

1) 45 calendar days after the contracting entity has published a notice in the Official Journal of the European Union that the contracting entity has entered into a contract. The deadline is calculated from the day after the day when the notice was published.

2) Thirty calendar days calculated from the day after the day when the contracting entity has notified the candidates concerned that a contract based on a framework agreement with reopening of competition or a dynamic purchasing system has been entered into if the notification has included an explanation of the relevant grounds for the decision.

3) Six months after the contracting entity entered into a framework agreement calculated from the day after the day when the contracting entity notified the candidates and tenderers concerned, see section 2(2) of the Act and section 171(4) of the Danish Public Procurement Act.

4) Twenty calendar days calculated from the day after the contracting entity has submitted notification of its decision, see section 185(2) of the Danish Public Procurement Act.

Not later than at the time of lodging a complaint with the Danish Complaints Board for Public Procurement, the complainant must notify the contracting entity in writing that a complaint has been lodged with the Danish Complaints Board for Public Procurement and whether the appeal was lodged during the standstill period, see section 6(4) of the Act. In cases where the complaint was not lodged within the standstill period, the complainant must furthermore indicate whether a suspensory effect of the complaint has been requested, see section 12(1) of the Act.

The e-mail address of the Complaints Board for Public Procurement is set out in section VI.4.1).

The Complaints Board’s own complaints procedure is available at https://naevneneshus.dk/start-din-klage/klagenaevnet-for-udbud/vejledning/

Tjeneste, hvorfra der kan indhentes oplysninger om klageproceduren
Navn: Konkurrence- og Forbrugerstyrelsen
Postadresse: Carl Jacobsens Vej 35
Postby: Valby
Postnummer: 2500
Telefon: +45 41715000 📞
E-mail: kfst@kfst.dk 📧
Internetadresse: http://www.kfst.dk 🌏
Kilde: OJS 2023/S 055-159766 (2023-03-14)

Bekendtgørelse om indgåede kontrakter (2023-11-24)
Objekt
Omfanget af udbuddet
Titel: Contract for the supply of an Otological, Vestibular and Audiological Registration System (OVAR)
Referencenummer: 4022466
Kort beskrivelse:

A. The deliverables: As part of the deliverables, the Supplier is to develop, provide and implement a Otological, Vestibular and Audiological Registration System (the Application) for the hospitals covered in the Capital Region and to integrate the system to the Region’s existing systems. The deliverables must support the management of the following in particular: Patient data, patient appointments, examinations, patient records, ordering of products, stock management, entries, patient overview, patient lists, surgery, schemas, and statistics. As part of the deliverables, the supplier is to migrate data from the Capital Region’s existing solution to the new Application. B. Continuing Services The supplier is to provide ongoing support and maintenance af the Application. The maintenance includes, inter alia, ongoing and preventive maintenance, including (without limitation) in the form of new versions, releases and patches, as well as correction of faults. Support comprises, partly, the provision of technical support, for which the supplier is to provide a service desk for the contracting entity’s selected users for handling of third level support, partly, the handling of incidents. The supplier is furthermore required to deliver operation of the Application run on the Capital Region’s infrastructure. The operation of the Application includes database administration, provision of backup and restore descriptions, as well as assistance to the contracting entity with the establishment of operational monitoring of the Application. C. Ordered Services Ordered Services means further development deliverables and consultancy services. The supplier will be responsible for ensuring, on an ongoing basis, that the Application is developed to support the contracting entity’s business objectives and needs, including, for example, as a result of changed administrative practices and legislation, commercial desires, need for integrations for, for example, special solutions in the health sector and/or the regional area, as well as technological developments. The supplier will furthermore be responsible for assisting the contracting entity with optimising the Application, including to provide project management in optimisation projects and by preparing analyses and making recommendations in that regard. Ordered Services are provided at the contracting entity’s request. The Application is to be operated by the Capital Region, which makes the Application available to users in the Capital Region, Central Denmark Region, North Denmark Region, Southern Denmark Region and Region Zealand. Approx. 450,000 ENT examinations are carried out annually in all five regions in Denmark, including approx. 100,000-150,000 ENT examinations in the Capital Region. The Contract serves as a framework agreement, which will be awarded to one supplier. On award of the framework agreement, a supply agreement with the Capital Region (Supply Agreement 1), where the Application is established, will also be awarded. The specific model for award of the framework agreement and the supply agreement with the Capital Region is described in Appendix A of the tender specifications. Rollout of the Application to the other Regions (Central Denmark Region, the North Denmark Region, the Southern Denmark Region and Region Zealand) will also take place under a supply agreement within the scope of the framework agreement. Rollout of the Application to the other regions includes, inter alia, adaptation to the individual Region’s IT environment, configuration, conversion of data and training of selected Users.

Kort beskrivelse

A. The deliverables:

As part of the deliverables, the Supplier is to develop, provide and implement a Otological, Vestibular and Audiological Registration System (the Application) for the hospitals covered in the Capital Region and to integrate the system to the Region’s existing systems. The deliverables must support the management of the following in particular: Patient data, patient appointments, examinations, patient records, ordering of products, stock management, entries, patient overview, patient lists, surgery, schemas, and statistics. As part of the deliverables, the supplier is to migrate data from the Capital Region’s existing solution to the new Application.

B. Continuing Services

The supplier is to provide ongoing support and maintenance af the Application. The maintenance includes, inter alia, ongoing and preventive maintenance, including (without limitation) in the form of new versions, releases and patches, as well as correction of faults. Support comprises, partly, the provision of technical support, for which the supplier is to provide a service desk for the contracting entity’s selected users for handling of third level support, partly, the handling of incidents. The supplier is furthermore required to deliver operation of the Application run on the Capital Region’s infrastructure. The operation of the Application includes database administration, provision of backup and restore descriptions, as well as assistance to the contracting entity with the establishment of operational monitoring of the Application.

C. Ordered Services

Ordered Services means further development deliverables and consultancy services. The supplier will be responsible for ensuring, on an ongoing basis, that the Application is developed to support the contracting entity’s business objectives and needs, including, for example, as a result of changed administrative practices and legislation, commercial desires, need for integrations for, for example, special solutions in the health sector and/or the regional area, as well as technological developments. The supplier will furthermore be responsible for assisting the contracting entity with optimising the Application, including to provide project management in optimisation projects and by preparing analyses and making recommendations in that regard. Ordered Services are provided at the contracting entity’s request.

The Application is to be operated by the Capital Region, which makes the Application available to users in the Capital Region, Central Denmark Region, North Denmark Region, Southern Denmark Region and Region Zealand. Approx. 450,000 ENT examinations are carried out annually in all five regions in Denmark, including approx. 100,000-150,000 ENT examinations in the Capital Region.

The Contract serves as a framework agreement, which will be awarded to one supplier. On award of the framework agreement, a supply agreement with the Capital Region (Supply Agreement 1), where the Application is established, will also be awarded. The specific model for award of the framework agreement and the supply agreement with the Capital Region is described in Appendix A of the tender specifications.

Rollout of the Application to the other Regions (Central Denmark Region, the North Denmark Region, the Southern Denmark Region and Region Zealand) will also take place under a supply agreement within the scope of the framework agreement. Rollout of the Application to the other regions includes, inter alia, adaptation to the individual Region’s IT environment, configuration, conversion of data and training of selected Users.

Kontrakttype: Tjenesteydelser
Produkter/tjenester: It-tjenester: rådgivning, programmeludvikling, internet og support 📦
Anslået værdi uden moms: 27 000 000 DKK 💰
Samlet værdi af indkøbsaftalen (ekskl. moms): 27 976 836 DKK 💰
Samlet værdi af udbuddet (ekskl. moms) (højeste bud): 27 976 836 💰
Samlet værdi af udbuddet (ekskl. moms) (laveste tilbud): 26 932 184 💰
Beskrivelse
Intern ID: 4022466
Yderligere oplysninger:

The total maximum quantity of the services to be provided under the framework agreement constitutes the obligations to fulfill the Supply Agreements (1 – 5), this including a maximum value of consultancy services and further development deliverables which is 50 % of the price for the deliverables and supply services. The difference between the estimated value and the maximum quantity is due to the uncertainty of the final value of the supply agreements. The estimated value thus reflects the contracting entity’s estimate of the expected purchase under the framework agreement, whereas the maximum quantity reflects the highest quantity of all contracts to be performed within the terms of the framework agreement. The value set out in section 6 (Results) i.e., 27.976.836, is the evaluation-technical price of the successful offer and thus does not reflect the final value of the framework agreemen, nor is the Contracting Entity obliged to make purchases corresponding to that value

Yderligere produkter/tjenester:

Branchespecifik programpakke 📦

Konfigurering af programmel 📦

Levering af programmel 📦

+ 3 mere

Programmering af software og konsulentvirksomhed 📦

System- og supporttjenester 📦

Udvikling af kundespecificeret programmel 📦

Land: Danmark 🇩🇰
Sted for udførelsen:

Nordjylland 🏙️

Nordsjælland 🏙️

Sydjylland 🏙️

+ 2 mere

Vest- og Sydsjælland 🏙️

Vestjylland 🏙️

Varighed: 48 måneder
Kriterier for tildeling
Pris ✅
Pris (justeringskoefficient): 30
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vægtning): 70
Titel
Partiets identifikationsnummer: LOT-0000

Procedure
Type af procedure
Forhandlet procedure med forudgående indkaldelse af konkurrencer ✅
Retsgrundlag: Direktiv 2014/24/EU

The Danish Public Procurement Act implements the Public Procurement Directive (2014/24/EU) in Danish law.

Oplysninger om en rammeaftale eller et dynamisk indkøbssystem
Rammeaftale med flere operatører ✅
Kriterier for tildeling
Vægtningstype: Vægtning (procentdel, præcis)

Tildeling af kontrakt
Der tildeles en kontrakt/et parti ✅
Partiets identifikationsnummer: LOT-0000
Kontraktnummer: Contract for the supply of an Otological, Vestibular and Audiological Registration System (OVAR)
Dato for indgåelse af kontrakten: 2023-10-27 📅
Titel: Contract for the supply of an Otological, Vestibular and Audiological Registration System (OVAR)
Oplysninger om udbud
Antal modtagne bud: 2
Antal bud, der er modtaget ad elektronisk vej: 2
Antal modtagne bud fra SMV'er: 1
Antal modtagne bud fra bydende fra lande uden for EU: 0
Antal modtagne bud fra tilbudsgivere fra andre EU-medlemsstater: 1
Oplysninger om kontraktens/parcellens værdi (ekskl. moms)
Højeste tilbud: 27 976 836 💰
Laveste tilbud: 26 932 184 💰
Revurderet værdi af rammeaftalen: 27 976 836 DKK 💰
Kontraktens/parcellens samlede værdi: 27 976 836 DKK 💰
Tilbud – Identifikator: Innoforce Anstalt
ID for delkontrakt eller gruppe af delkontrakter: LOT-0000
Navn og adresse på kontrahenten
Navn: Innoforce Anstalt
Nationalt registreringsnummer: FL-0002.091.277-8
Postadresse: Industriestrasse 56
Postnummer: 9491
Postby: Ruggell
Region: Liechtenstein 🏙️
Land: Liechtenstein 🇱🇮
E-mail: info@innoforce.com 📧
Telefon: +423 3840100 📞
URL: https://www.innoforce.com/en/home/ 🌏
Den økonomiske operatørs størrelse: Mikrovirksomhed, lille eller mellemstor virksomhed

Ordregivende myndighed
Navn og adresser
Navn: Region Hovedstaden (Capital Region)
Nationalt registreringsnummer: 29190623
Postadresse: Kongens Vænge 2
Postnummer: 3400
Postby: Hillerød
Region: Nordsjælland 🏙️
Land: Danmark 🇩🇰
Enhed: KAPS - Daniel Sørensen
E-mail: regionh@regionh.dk 📧
Telefon: +45 20536170 📞
URL: https://www.regionh.dk/ 🌏
Gruppeleder ✅
Køberprofilens adresse: https://eu.eu-supply.com/ctm/company/companyinformation/index/281426 🌏
Den ordregivende myndigheds type
Regional eller lokal myndighed
Hovedaktivitet
Sundhed
Oplysninger om fælles indkøb
Kontrakten omfatter fælles indkøb ✅

Supplerende oplysninger
Yderligere oplysninger

Gennemgå organ
Nationalt registreringsnummer: 37795526
Tjeneste, hvorfra der kan indhentes oplysninger om klageproceduren
10294819
Gennemgangsprocedure
Præcise oplysninger om fristerne for gennemgangsprocedurer:

Pursuant to section 7(2) of the Danish Consolidation (Act no. 593 of 2 June 2016, as amended) on the Complaints Board for Public Procurement, the following time-limits for filing a complaint apply: 1) Forty-five calendar days after the contracting entity has published a notice in the Official Journal of the European Union that the contracting entity has entered into a contract. The deadline is calculated from the day after the day when the notice was published. 2) Thirty calendar days calculated from the day after the day when the contracting entity has notified the candidates concerned that a contract based on a framework agreement with reopening of competition or a dynamic purchasing system has been entered into if the notification has included an explanation of the relevant grounds for the decision. 3) Six months after the contracting entity entered into a framework agreement calculated from the day after the day when the contracting entity notified the candidates and tenderers concerned, see section 2(2), or section 171(4) of the Public Procurement Act. The complainant must inform the contracting entity of the complaint in writing not later than simultaneously with the lodging of the complaint to the Complaints Board for Public Procurement stating whether the complaint has been lodged in the standstill period, see section 3(1) or (2). In cases where the complaint was not lodged within the standstill period, the complainant must furthermore indicate whether a suspensory effect of the complaint has been requested, see section 12(1). The Complaints Board for Public Procurement’s own guidance note concerning complaints is available on the Complaints Boards website.

Kilde: OJS 2023/S 229-723031 (2023-11-24)

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