Tender for SaaS Agreement regarding provision of Services and related services

Rejsekort & Rejseplan A/S

The tender is a multi-vendor framework agreement regarding provision of Software-as-a-Service and related services to realize the ambition of the contracting entity to launch a unified digital mobility solution for public transportation with bus, train, light rail, metro, and other modes of transportation in Denmark.
Tender is handled by Mercell Sourcing Services, use https://permalink.mercell.com/192281581.aspx

Deadline

Fristen for modtagelse af bud var på 2023-01-12. Indkøbet blev offentliggjort på 2022-12-12.

Leverandører

Følgende leverandører er nævnt i tildelingsbeslutninger eller andre indkøbsdokumenter:

Hvem? Hvad? Hvor?
Indkøbshistorik
Dato Dokument
2022-12-12 Udbudsbekendtgørelse
2023-06-22 Bekendtgørelse om indgåede kontrakter
Udbudsbekendtgørelse (2022-12-12)
Objekt
Omfanget af udbuddet
Titel: Levering af programmel
Kort beskrivelse:
The tender is a multi-vendor framework agreement regarding provision of Software-as-a-Service and related services to realize the ambition of the contracting entity to launch a unified digital mobility solution for public transportation with bus, train, light rail, metro, and other modes of transportation in Denmark. Tender is handled by Mercell Sourcing Services, use https://permalink.mercell.com/192281581.aspx
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Bekendtgørelsens metadata
Originalsprog: engelsk 🗣️
Dokumenttype: Udbudsbekendtgørelse
Kontraktens art: Tjenesteydelser
Forordning: Den Europæiske Union, med deltagelse af GPA-lande
Fælles glossar for offentlige kontrakter (CPV)
Kode: Levering af programmel 📦
Yderligere CPV-kode: Branchespecifik programpakke 📦
Sted for udførelsen
NUTS-region: Danmark 🏙️

Procedure
Procedureform: Udbud efter forhandling
Bud-type: Indsendelse gældende for alle delaftaler
Kriterier for tildeling
Det økonomisk mest fordelagtige bud

Ordregivende myndighed
Identitet
Land: Danmark 🇩🇰
Type af ordregivende myndighed: Forsyningsvirksomhed
Navn på ordregivende myndighed: Rejsekort & Rejseplan A/S
Postadresse: Automatikvej 1, 1.
Postnummer: 2860
Postby: Søborg
Kontakt
Internetadresse: https://permalink.mercell.com/192281581.aspx 🌏
E-mail: tkr@rejsekort.dk 📧
URL til dokumenter: https://permalink.mercell.com/192281581.aspx 🌏
URL til deltagelse: https://permalink.mercell.com/192281581.aspx 🌏

Reference
Datoer
Afsendelsesdato: 2022-12-12 📅
Tilbudsfrist: 2023-01-12 📅
Offentliggørelsesdato: 2022-12-16 📅
Identifikatorer
Bekendtgørelsesnummer: 2022/S 243-701638
EUT-S-nummer: 243
Yderligere oplysninger
The value listed under section II.2.6 is the maximum value of the framework agreement. The estimated value is DKK 250 mio. The difference between the estimated value and the maximum value is due to the uncertainty of the final value of the framework agreement.
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Objekt
Omfanget af udbuddet
Kort beskrivelse:
The tender is a multi-vendor framework agreement regarding provision of Software-as-a-Service and related services to realize the ambition of the contracting entity to launch a unified digital mobility solution for public transportation with bus, train, light rail, metro, and other modes of transportation in Denmark.
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Tender is handled by Mercell Sourcing Services, use https://permalink.mercell.com/192281581.aspx
Anslået samlet værdi: 400 000 000 DKK 💰
Kort beskrivelse:
I) Background and purpose:
The contracting entity operates Rejsekort (an electronic ticket system for bus, train, light rail, and metro with approx. 3.2 mio. active users and 100-200 mio. yearly journeys) and Rejseplanen (a nationwide web- and app-based system for travel planning with public transportation with 50+ mio. searches yearly).
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The contracting entity is owned by the Public Transportation Operators (PTO's) and is regulated by Chapter IV of the Danish Transport Companies Act (lov om trafikselskaber). According to the law the contracting entity is to support a further development of the Rejseplan system, together with the functions of the Rejsekort system, to provide a unified digital mobility solution where travel planning, booking, ticketing and payment can be accessed via a single consolidated solution across public and private modes of transport. The main purpose of the framework agreement is to deliver services to fulfill these ambitions. The contracting entity expects to award the framework agreement to four (4) tenderers.
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II) Main services of the framework agreement:
The framework agreement covers Software-as-a-Service for public transportation, The framework agreement covers the Supplier's provision of services for public transportation that are to be provided to the Customer as a "Software as a Service" ("SaaS").
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Provision of the services takes place in accordance with concluded delivery agreements under the framework agreement after completion of direct award or mini competition. The main services include the following:
A) Implementation Services:
The supplier shall provide implementation services, including the necessary configurations of modules, cf. subsection II, point B.
B) The Solution:
The supplier shall provide a solution which consists of one or multiple of the following functional modules:
i. Journey planning and real-time traffic information
ii. Ticketing for pay-as-you-go (PAYG) and prepaid ticketing
iii. Journey mapping and inspection
iv. Price calculation and payment
v. Integration to third-party mobility providers
vi. Customer relationship management, self-service and customer roles
vii. Fraud prevention and detection
viii. Revenue sharing and data insights
C) Continuing  Services:
The supplier shall provide continuing services, including:
i. Continuous operation of the solution and all related deliverables, including installation of new versions and releases, monitoring and user administration
ii. Maintenance, including preventive maintenance, troubleshooting, error and incident. correction as well as updates and development of functionality and use of the solution.
iii. Support in relation to the use of the Solution, including the suppliers handling of report of defects, errors and incidents through a support desk.
D) Services as per order:
The supplier shall provide services as per order as a supplement to a delivery agreement, including consultancy services , additional modules from the supplier's roadmap, and additional services in form of additional mobility service providers, additional integration and additional PSP's.
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Tenderers are not guaranteed any minimum purchase under the framework agreement, and estimates are therefore no undertaking on the part of the contracting entity to make a minimum purchase under the framework agreement.
This tender is carried out in continuation of another tender which the contracting entity has carried out regarding a framework agreement on Application Development and related services. After completion of the SaaS tender, the contracting entity intends to carry out another tender regarding an Operating Contract. These three contracts constitute the Body of Contracts. The tenders of the three contracts are carried out separately and without dependencies. It is always the contracting entity's current needs in relation to the specific services covered by the individual agreements that determine which agreement under the Body of Contracts the contracting entity must use.
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Anslået værdi uden moms: 400 000 000 DKK 💰
Varighed: 96 måneder
Yderligere oplysninger:
The value listed under section II.2.6 is the maximum value of the framework agreement. The estimated value is DKK 250 mio. The difference between the estimated value and the maximum value is due to the uncertainty of the final value of the framework agreement.
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Juridiske, økonomiske, finansielle og tekniske oplysninger
Betingelser for deltagelse
Økonomisk og finansiel stilling:
The candidate must submit the European Single Procurement Document ("ESPD") with the following information:
The candidate's equity in the latest financial year available.
The candidate's total annual turnover in the latest financial year available.
If the candidate relies on the economic and financial capacity of other entities in relation to fulfilment of the minimum requirements, see below, the contracting entity will require the candidate and the entities in question to undertake joint and several liability for the performance of the framework agreement.
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The ESPD serves as provisional documentation that the candidate fulfils the minimum suitability require-ments in respect of economic and financial capacity.
Before the award decision is made, the tenderers to whom the contracting entity intends to award the framework agreement must submit documentation that the information stated in the ESPD is accurate.
Upon the contracting entity's request, the following documentation of economic and financial capacity must be submitted:
The operator's balance sheets or extracts from balance sheets in the most recent annual report/financial statement available if publication of the balance sheets is required under law in the country in which the operator is established, or other documentation of the size of the equity. For groups of operators (e.g. a consortium), the information in the most recent annual report/financial statement available must be submitted for each participating operator in the group. Where an operator relies on the economic and financial ca-pacity of other entities (e.g. a parent company, a sister company or a subcontractor), information for such other entities must be provided as well.
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A statement regarding the operator's overall turnover in the most recent annual report/financial statement available, depending on when the operator was set up or started trading if the figures for this turnover are available. For groups of operators (e.g. a consortium), the information in the most recent annual report/financial statement available must be submitted for each participating operator in the group. Where an operator relies on the economic and financial capacity of other entities (e.g. a parent company, a sister company or a subcontractor), information for such other entities must be provided as well.
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Mindstekrav til niveauet:
As a minimum requirement, a positive equity is required in the most recent annual report/financial statement available. If the candidate relies on the capacities of other entities, the equity is to be calculated as the total equity of the operator and such other entities for the last financial year available. For groups of operators (e.g. a consortium), the equity is calculated as the total equity of the operators in the most recent annual report/financial statement available. The information is to be stated in section IV.B of the ESPD.
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As a minimum requirement, a total annual turnover of at least EUR 5 million is required in the most recent annual report/financial statement available. If the candidate relies on the capacities of other entities, the turnover is to be calculated as the total turnover of the candidate and such other entities in the last financial year available. For groups of operators (e.g. a consortium), the turnover is calculated as the total turnover of the operators in the most recent annual report/financial statement available. The information is to be stated in section IV.B of the ESPD.
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Teknisk og faglig kompetence:
The candidate must submit the ESPD with the following information:
A list of the 3 most significant comparable services, see sections II.1.4) and II.2.4), that the candidate has carried out in the last 3 year(s) before the expiry of the application deadline.
Only references relating to services carried out at the time of application will be given importance in the evaluation of which candidates have documented the most relevant deliveries, see section II.2.9) and in the evaluation of whether the minimum requirements in respect of technical and professional capacity have been complied with, see below. Hence, in the case of an ongoing task, only the part of the services already performed at the time of application will be included in the evaluation of the reference.
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Each reference is requested to include a brief description of the deliveries made. The description of the delivery should include a clear description of the services set out in sections II.1.4) and II.2.4) to which the delivery related and the candidate's role(s) in the performance of the delivery. The reference is furthermore requested to include the financial value of the delivery (amount), the date of delivery and the name of the customer (recipient).
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When indicating the date of the delivery, the candidate is requested to indicate the date when the delivery was commenced and finalised. If this is not possible, e.g. if the tasks were performed on an ongoing basis under a framework agreement, the candidate is asked to indicate in the description of the delivery how the date is specified.
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No more than 3 references may be stated, irrespective of whether the candidate is a single operator, whether the candidate relies on the technical capacities of other entities, or whether the candidate is a group of operators (e.g. a consortium).
If the candidate relies on the professional experience of other entities for the performance of specific parts of the services comprised by the framework agreement, see section II.2.4), such services under the framework agreement must be performed by the entity on which the candidate relies.
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The ESPD serves as provisional documentation that the candidate fulfils the minimum suitability requirements in respect of technical and professional ability, see section III.1.3)] and the candidate's compliance with the selection criterion, see section II.2.9).
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Before the award decision is made, the tenderer to whom the contracting entity intends to award the framework agreement must submit documentation that the information stated in the ESPD is accurate.
No additional documentation of technical and professional capacity will be required from the candidate. However, the contracting entity reserves the right to contact the candidate, or the customer stated in the reference for confirmation of the information stated in the reference, including the dates of the reference indicated.
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Kontraktens udførelse
De vigtigste finansieringsbetingelser og betalingsordninger og/eller henvisning til de relevante bestemmelser, der regulerer dem:
Financing conditions and payment arrangements will be stated in the tender documents.
Den juridiske form, som den sammenslutning af økonomiske aktører, der skal have kontrakten, skal have:
No specific legal form is required.
If the framework agreement is awarded to a group of economic operators (e.g. a consortium), each participant of the group must assume joint and several liability and appoint a joint representative.
Betingelser for opfyldelse af kontrakten:
The framework agreement has incorporated the corporate social responsibility considerations, as appropriate, as laid down in the conventions on the basis of which the principles of the UN Global Compact are worded and as laid down in the OECD Guidelines for Multinational Enterprises.
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The framework agreement lays down requirements on compliance with the law on processing of personal data.
The contracting entity has assessed that the conclusion of the framework agreement may be subject to the authorization requirement pursuant to the Danish Investment Screening Act. See further in the tender specifications.
Attention is drawn to Article 5k in Regulation (EU) No 833/2014 as later amended, which applies for the tender procedure. The provision contains a prohibition against award of contracts to Russian companies and Russian controlled companies etc.

Procedure
Retsgrundlag: 32014L0025
Påtænkt antal ansøgere: 5
Objektive kriterier for udvælgelse af det begrænsede antal ansøgere:
The shortlisting of candidates invited to tender will be based on an evaluation of which candidates have documented the most relevant services (references), see section III.1.3), comparable to the main services covered by the framework agreement, see the description in section II.2.4).
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The evaluation of the most relevant services will be made on the basis of the extent to which the references together document experience with delivery of services that are functionally comparable to the main services , see description under section II.2.4), subsection II, points A-D (Main Services). Special weight will be given to submitted references showing that the candidate has delivered services similar to those listed under section II.2.4), subsection II, point B.
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In the evaluation of which candidates have documented the most relevant deliveries of comparable services, the contracting entity will award the candidates points on a scale of 1-10 for each main service based on the extent to which the references, in total, document relevant experience in delivering the main services. On this basis, the candidate is awarded an overall score, which is calculated as the average number of points awarded for the main services.
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Tidspunkt for modtagelse af tilbud: 12:00
Dato for afsendelse af opfordringer: 2023-01-26 📅
Sprog, på hvilke bud eller ansøgninger om deltagelse kan indgives: engelsk 🗣️
Tilbuddets gyldighedsperiode: 6 måneder

Ordregivende myndighed
Identitet
Nationalt registreringsnummer: 27332072
Navn på ordregivende myndighed: Sydtrafik
Postby: Vejen
Navn på ordregivende myndighed: Midttrafik
Postby: Aarhus
Navn på ordregivende myndighed: Nordjyllands Trafikselsskab
Postby: Aalborg
Navn på ordregivende myndighed: Bat
Postby: Rønne
Navn på ordregivende myndighed: Metroselskabet I/S
Postby: København
Navn på ordregivende myndighed: Dsb
Postby: Taastrup
Navn på ordregivende myndighed: Trafikselskabet Movia
Postby: Valby
Navn på ordregivende myndighed: Fynbus
Postby: Odense
Kontakt
Enhed: Thomas Krarup
Køberprofilens adresse: http://www.rejsekort.dk/ 🌏
Internetadresse: https://sydtrafik.dk/ 🌏
: https://www.midttrafik.dk/ 🌏
: https://www.nordjyllandstrafikselskab.dk/ 🌏
: https://www.bat.dk/ 🌏
: https://m.dk/ 🌏
: https://www.dsb.dk/ 🌏
: https://www.moviatrafik.dk/ 🌏
: https://www.fynbus.dk/ 🌏
: https://www.rejsekort.dk 🌏
URL til dokumenter: https://permalink.mercell.com/192281581.aspx 🌏

Reference
Yderligere oplysninger
Participation in the tendering procedure may only take place by electronic means via the electronic tendering system used by the contracting entity, cf. section I.3). For access to the tender documents, the candidate must register as a user.
If the application contains several versions of the same document, the latest uploaded version will apply.
The candidate must submit as its application an ESPD as preliminary documentation of the circumstances set out in section 148(1), paras (1)-(3) of the Danish Public Procurement Act, cf. section 12 of Ministerial Order on procurement by entities operating in the water, energy, transport and postal services sectors (the Implementing Order). It is not necessary for the Candidate to sign the ESPD document. For groups of operators (e.g. a consortium), a separate ESPD must be submitted for each participating economic operator. Where the Candidate is a group of operators, the ESPD document of each participant in the group must be signed by the participant in question. The Candidate head-ing the group and submitting the application is not required to sign its ESPD document. If the candidate relies on the capacity of other entities, an ESPD must be submitted for and signed by each of the entities on which the candidate relies.
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The candidate may rely on the technical and/or financial capacity of other operators to fulfil the suitability requirements stated in section III.1.2) and III.1.3), including for the purpose of selection, see section II.2.9). The operator(s) making its/their technical and/or financial capacity available to the candidate must sign a letter of commitment, see further in the tender specifications.
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The candidate must also submit a letter of commitment in which the entity/entities on which the candidate relies has/have undertaken joint and several liability with the candidate if the candidate is awarded the agreement.
The candidate will be excluded from participation in the tendering procedure if the candidate is subject to the compulsory grounds for exclusion set out in sections 134 a, 135 and 136 of the Danish Public Procurement Act, cf. section 11(1), para. (1) of the Implementing Order, unless the candidate has submitted sufficient documentation for its reliability in accordance with section 138 of the Danish Public Procurement Act, cf. section 11(1), para. (2) of the Implementing Order.
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Before the award decision is made, the tenderers to whom the contracting entity intends to award the framework agreement must provide documentation of the information submitted in the ESPD pursuant to sections 150 and 155, cf. section 12 of the Danish Implementing Order. As an alternative to the documentation mentioned in sections 153-155, 157 and 158 of the Danish Public Procurement Act, the applicant and tenderer may submit to the contracting entity a certificate of registration in an official list of approved economic operators, see section 156, issued by the competent authority. The contracting entity only accepts certificates of registration in an official list from applicants and tenderers established in the country holding the official list.
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In the event of changes to the composition of the tenderer, the provisions of section 147 of the Danish Public Procurement Act will apply in their entirety.
As regards section II.2.9) it should be noted that each candidate may only submit one application for prequalification.
The contracting entity may ask the candidate to supplement, specify or complete the application pursuant to Article 76, para. (4) of the Utilities Directive.
For information on the process of the negotiations, reference is made to the tender specifications.The contracting entity will pay no remuneration for participating.
The contracting entity reserves the right to award on the basis of the initial tender without entering into negotiations.

Supplerende oplysninger
Gennemgå organ
Navn: Klagenævnet for Udbud - Nævnenes Hus
Postadresse: Toldboden 2
Postby: Viborg
Postnummer: 8800
Land: Danmark 🇩🇰
Telefon: +45 72405600 📞
E-mail: klfu@naevneneshus.dk 📧
Fax: +45 33307799 📠
Internetadresse: http://www.naevneneshus.dk 🌏
Tjeneste, hvorfra der kan indhentes oplysninger om klageproceduren
Navn: Konkurrence- og Forbrugerstyrelsen
Postadresse: Carl Jacobsens Vej 35
Postby: Valby
Postnummer: 2500
Telefon: +45 41715000 📞
E-mail: kfst@kfst.dk 📧
Fax: +45 41715100 📠
Internetadresse: http://www.kfst.dk 🌏
Kilde: OJS 2022/S 243-701638 (2022-12-12)
Bekendtgørelse om indgåede kontrakter (2023-06-22)
Objekt
Omfanget af udbuddet
Den samlede værdi af udbuddet: 400 000 000 DKK 💰
Bekendtgørelsens metadata
Dokumenttype: Bekendtgørelse om indgåede kontrakter

Procedure
Bud-type: Finder ikke anvendelse

Reference
Datoer
Afsendelsesdato: 2023-06-22 📅
Offentliggørelsesdato: 2023-06-27 📅
Identifikatorer
Bekendtgørelsesnummer: 2023/S 121-384613
Henviser til bekendtgørelse: 2022/S 243-701638
EUT-S-nummer: 121
Yderligere oplysninger
Participation in the tendering procedure may only take place by electronic means via the electronic tendering system used by the contracting entity, cf. section I.3). For access to the tender documents, the candidate must register as a user. If the application contains several versions of the same document, the latest uploaded version will apply. The candidate must submit as its application an ESPD as preliminary documentation of the circumstances set out in section 148(1), paras (1)-(3) of the Danish Public Procurement Act, cf. section 12 of Ministerial Order on procurement by entities operating in the water, energy, transport and postal services sectors (the Implementing Order). It is not necessary for the Candidate to sign the ESPD document. For groups of operators (e.g. a consortium), a separate ESPD must be submitted for each participating economic operator. Where the Candidate is a group of operators, the ESPD document of each participant in the group must be signed by the participant in question. The Candidate head-ing the group and submitting the application is not required to sign its ESPD document. If the candidate relies on the capacity of other entities, an ESPD must be submitted for and signed by each of the entities on which the candidate relies. The candidate may rely on the technical and/or financial capacity of other operators to fulfil the suitability requirements stated in section III.1.2) and III.1.3), including for the purpose of selection, see section II.2.9). The operator(s) making its/their technical and/or financial capacity available to the candidate must sign a letter of commitment, see further in the tender specifications. The candidate must also submit a letter of commitment in which the entity/entities on which the candidate relies has/have undertaken joint and several liability with the candidate if the candidate is awarded the agreement. The candidate will be excluded from participation in the tendering procedure if the candidate is subject to the compulsory grounds for exclusion set out in sections 134 a, 135 and 136 of the Danish Public Procurement Act, cf. section 11(1), para. (1) of the Implementing Order, unless the candidate has submitted sufficient documentation for its reliability in accordance with section 138 of the Danish Public Procurement Act, cf. section 11(1), para. (2) of the Implementing Order. Before the award decision is made, the tenderers to whom the contracting entity intends to award the framework agreement must provide documentation of the information submitted in the ESPD pursuant to sections 150 and 155, cf. section 12 of the Danish Implementing Order. As an alternative to the documentation mentioned in sections 153-155, 157 and 158 of the Danish Public Procurement Act, the applicant and tenderer may submit to the contracting entity a certificate of registration in an official list of approved economic operators, see section 156, issued by the competent authority. The contracting entity only accepts certificates of registration in an official list from applicants and tenderers established in the country holding the official list. In the event of changes to the composition of the tenderer, the provisions of section 147 of the Danish Public Procurement Act will apply in their entirety. As regards section II.2.9) it should be noted that each candidate may only submit one application for prequalification. The contracting entity may ask the candidate to supplement, specify or complete the application pursuant to Article 76, para. (4) of the Utilities Directive. For information on the process of the negotiations, reference is made to the tender specifications.The contracting entity will pay no remuneration for participating. The contracting entity reserves the right to award on the basis of the initial tender without entering into negotiations.
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Procedure
Kriterier for tildeling
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vægtning): 80%
Pris (justeringskoefficient): 20%

Tildeling af kontrakt
Dato for kontraktindgåelse: 2023-06-09 📅
Navn: Mentz GmbH
Postadresse: Grillparzerstr. 18
Postby: München
Postnummer: 81675
Land: Tyskland 🇩🇪
Telefon: +49 089418680 📞
E-mail: tender@mentz.net 📧
Den samlede værdi af udbuddet: 400 000 000 DKK 💰
Navn: HaCon Ingenieurgesellschaft mbH
Postadresse: Lister Strasse 15
Postby: Hannover
Postnummer: 30163
Telefon: +45 0511336990 📞
E-mail: tender@hacon.de 📧
Navn: Fairtiq ag
Postadresse: Aarbergergasse 29
Postby: Bern
Postnummer: 3011
Land: Schweiz 🇨🇭
Navn: Vix Technology
Postadresse: Arenavägen 57
Postby: Johanneshov
Postnummer: 12177
Land: Sverige 🇸🇪
Oplysninger om udbud
Antal modtagne bud: 4
Kilde: OJS 2023/S 121-384613 (2023-06-22)
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FAIRTIQ AG HaCon Ingenieurgesellschaft mbH Mentz GmbH Vix Technology
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