Learning Management System Framework Tender

NORDUnet A/S

The procurement shall enable NORDUnet and the listed Nordic NRENs to purchase Learning Management Solutions that are either; European cloud-based, a private cloud, or an on-premise installation, that have the capability to be multi-tenant, and to allow NORDUnet and the listed Nordic NRENs to provide the solutions to their connected and member organisations.
The Learning Management System should be standardised, modular and flexible. It should have an API for integration with other systems and have support for Single Sign-on Systems.

Deadline

Fristen for modtagelse af bud var på 2022-12-05. Indkøbet blev offentliggjort på 2022-11-08.

Hvem?

• NORDUnet A/S

Hvad?

• Uddannelse og undervisning › Videregående uddannelse

Hvor?

• Danmark
• Suomi/Finland
• Sverige
• Ísland

Indkøbshistorik

Dato	Dokument
2022-11-08	Udbudsbekendtgørelse

Udbudsbekendtgørelse (2022-11-08)
Objekt
Omfanget af udbuddet
Titel: Videregående uddannelse
Kort beskrivelse:

The procurement shall enable NORDUnet and the listed Nordic NRENs to purchase Learning Management Solutions that are either; European cloud-based, a private cloud, or an on-premise installation, that have the capability to be multi-tenant, and to allow NORDUnet and the listed Nordic NRENs to provide the solutions to their connected and member organisations. The Learning Management System should be standardised, modular and flexible. It should have an API for integration with other systems and have support for Single Sign-on Systems.

Bekendtgørelsens metadata
Originalsprog: engelsk 🗣️
Dokumenttype: Udbudsbekendtgørelse
Kontraktens art: Tjenesteydelser
Forordning: Den Europæiske Union
Fælles glossar for offentlige kontrakter (CPV)
Kode: Videregående uddannelse 📦
Sted for udførelsen
NUTS-region: Danmark 🏙️

Procedure
Procedureform: Udbud med forhandling
Bud-type: Indsendelse gældende for alle delaftaler
Kriterier for tildeling
Det økonomisk mest fordelagtige bud

Ordregivende myndighed
Identitet
Land: Danmark 🇩🇰
Type af ordregivende myndighed: Andet
Navn på ordregivende myndighed: NORDUnet A/S
Postadresse: Kastruplundgade 22, 1.
Postnummer: 2770
Postby: Kastrup
Kontakt
Internetadresse: http://www.nordu.net 🌏
E-mail: qvist@nordu.net 📧
Telefon: +45 31621400 📞
URL til dokumenter: https://s2c.mercell.com/today/26466 🌏
URL til deltagelse: https://s2c.mercell.com/today/26466 🌏

Reference
Datoer
Afsendelsesdato: 2022-11-08 📅
Tilbudsfrist: 2022-12-05 📅
Offentliggørelsesdato: 2022-11-11 📅
Startdato: 2023-07-01 📅
Slutdato: 2027-07-31 📅
Identifikatorer
Bekendtgørelsesnummer: 2022/S 218-623369
EUT-S-nummer: 218

Objekt
Omfanget af udbuddet
Kort beskrivelse:

The Learning Management System should be standardised, modular and flexible. It should have an API for integration with other systems and have support for Single Sign-on Systems.

Anslået samlet værdi: 50 000 000 EUR 💰
Kort beskrivelse:

LMS requirements

2.3.1 Generic

• A modular and flexible LMS solution.

• Provided as a cloud service, or dedicated multi-tenant.

• Support multiple pedagogic methodologies and workflows.

• An HTML based, Intuitive user interface for Students, Teachers and administrative purposes that supports multiple languages.

• Support for mobile devices, App or responsive HTML.

• Compliance with the EU accessibility directive.

2.3.2 Support

• The Bidder must have a helpdesk for reporting problems.

• The Bidder must monitor the service and provide statistics regarding the service availability and performance.

• The Bidder must provide utilisations statistics and detailed billing information, for each contracting NREN.

2.3.3 Interoperability

• The solution must be able to integrate with external systems, using a well-defined API.

• The solution must support externalised Authentication and Authorisation.

2.3.4 Commercial

• The commercial proposal should recognise the potential economies of scales for purchases by Nordic NRENs through the frameworks on behalf of their customers. The framework should have a fair balance of risk.

• The contracting entity should be located within the EEA region.

2.3.5 Legal

• All data stored and transferred by the service shall remain the legal property of the customer and the provider shall not assert any rights over any data uploaded to the service.

• All data uploaded by a user to the service shall (subject to customer managed access control restrictions) upon request be made available to that user or a duly designated representative of that user. This provision shall be honoured by the service for a period of six months beyond any termination of contract.

• All data processing must take place within the EEA region. (Covered by the EU data directive)

• The provider shall comply with the national data protection and privacy laws in each contracting NREN country and be willing to sign any agreement necessary to comply with such.

Anslået værdi uden moms: 50 000 000 EUR 💰
Beskrivelse af fornyelser:

NORDUnet expects to award a maximum of four framework agreements each with a potential term of up to ten years from framework contract signature. The agreement will be awarded for four years initially, with the option of one four-year extension and two discrete 12-month extensions. Any extension beyond the initial period will be subject to performance, technical, and price reviews.

Sted for udførelsen
Hovedsted eller sted for udførelsen: Services are to be delivered in Denmark, Finland, Iceland and Sweden

Procedure
Retsgrundlag: 32014L0024
Mindste antal ansøgere: 4
Største antal ansøgere: 6
Objektive kriterier for udvælgelse af det begrænsede antal ansøgere:

Two references from within the Higher Education community in the European Economic Area, and within the target area of the organisations participating in the procurement.

The references must be a significant delivery supplied within the previous 3 years, or document significant deliveries withing the previous 3 years. A significant delivery is defined as a volume of at least [EUR 1mio] during the past 3 years.

The references must include the official name of the customer, at least one contact point for the customer including phone number and e-mail.

The applicant must describe the date of initial delivery to the customer and the LMS platform delivered.

The applicant must describe the relevant quantitative volume of the individual references. The quantitative volume is defined as the number of named or concurrent LMS users delivered to the customer.

The applicant must describe relevant qualitive properties of the individual references. The qualitative properties are defined as the inclusion of ongoing delivery of one or more of the following to the original LMS platform delivered to the customer by the applicant:

1. Ongoing support of user access to- and availability of the LMS platform for the same target group as this tender

2. Implementation assistance to onboarding new departments to the LMS platform to the same target group as this tender

3. Workshops and training on efficient use of the LMS platform for the same target group as this tender

4. Development of new customer specific features or integrations for the same target group as this tender

The name of the platform must be part of the description of the qualitive properties.

Antal deltagere, der skal overvejes: 4
Begrundelse for rammeaftalen:

A Learning Management System is an integral part of the University daily operations and administration and requires implementation and integration with multiple other systems. It also requires adaption to the pedagogic methodologies and workflows, which is a complicated and expensive process, involving all University staff.

Begrundelse for rammeaftaler med en varighed på mere end fire år:

Tidspunkt for modtagelse af tilbud: 12:00
Dato for afsendelse af opfordringer: 2022-12-20 📅
Sprog, på hvilke bud eller ansøgninger om deltagelse kan indgives: engelsk 🗣️
Tilbuddets gyldighedsperiode: 12 måneder

Ordregivende myndighed
Identitet
Nationalt registreringsnummer: 17490346
Navn på ordregivende myndighed: CSC - IT Center for Science Ltd
Nationalt registreringsnummer: FI09206320
Postadresse: P.O. BOX 405
Postby: Espoo
Postnummer: FI-02101 Espoo
Land: Finland 🇫🇮
Navn på ordregivende myndighed: DeiC - DTU Forskningsnettet
Nationalt registreringsnummer: DK-30060946
Postadresse: DTU, Bygn. 305
Postby: Lyngby
Postnummer: 2800 Kgs. Lyngby
Navn på ordregivende myndighed: Vetenskapsrådet/SUNET
Nationalt registreringsnummer: 202100-5208
Postadresse: Tulegatan 11, pl3
Postby: Stockholm
Postnummer: SE-11353 Stockholm
Land: Sverige 🇸🇪
Navn på ordregivende myndighed: RHnet
Nationalt registreringsnummer: 4902013190
Postadresse: Dunhagi 5 Tæknigarður
Postby: Reykjavík
Postnummer: 107 Reykjavík
Land: Island 🇮🇸
Anden type ordregivende myndighed: Research and Education Network
Kontakt
Enhed: Jorgen Qvist
Internetadresse: www.nordu.net 🌏
Køberprofilens adresse: https://s2c.mercell.com/buyer/25494 🌏
Enhed: Topi Litmanen
E-mail: topi.litmanen@csc.fi 📧
Internetadresse: www.csc.fi 🌏
Køberprofilens adresse: www.csc.fi 🌏
Enhed: Morten Kjeldgaard
E-mail: morten.kjeldgaard@deic.dk 📧
Internetadresse: www.deic.dk 🌏
Køberprofilens adresse: www.deic.dk 🌏
Enhed: Per Nihlén
E-mail: per@sunet.se 📧
Internetadresse: www.sunet.se 🌏
Køberprofilens adresse: www.sunet.se 🌏
Enhed: Jón Ingi Einarsson
E-mail: jie@hi.is 📧
Internetadresse: www.rhnet.is 🌏
Køberprofilens adresse: www.rhnet.is 🌏
URL til dokumenter: https://s2c.mercell.com/today/26466 🌏

Supplerende oplysninger
Gennemgå organ
Navn: Klagenævnet for Udbud
Postadresse: Nævnenes Hus, Toldboden 2
Postby: Viborg
Postnummer: 8800
Land: Danmark 🇩🇰
Telefon: +45 72405600 📞
E-mail: klfu@naevneneshus.dk 📧
Internetadresse: https://klfu.naevneneshus.dk 🌏
Oplysninger om frister for klageprocedurer:

https://naevneneshus.dk/media/9899/complaint-guidelines.pdf

There is no formal standard procedure for filing a complaint with the Complaints Board. The Complaints Board can, however, advise as follows:

1. Fee

Complaints of violations of Titles I-III of the Danish Public Procurement Act (which mainly implements the Public Procurement Directive 2014/24/EU), the Utilities Directive (Directive 2014/25/EU), the Concession Directive (Directive 2014/23/EU) and the Directive on Security and Defence Procurement (Directive 2009/81/EC) are subject to a fee of DKK 20,000, cf. section 5(4) of Executive Order regarding the Complaints Board.

If the Complaints Board finds in favor of the complainant, the fee is repaid.

To pay the fee from abroad, please use the following information: IBAN code: DK41 0216 4069 2095 21. Swift code: DABADKKK

When transferring the fee the complainant must add the following: “Klagenaevnet for Udbud, [name of the company/the complainant]”.

In the complaint the complainant must state that the fee is paid by transfer and include documentation for the transfer with account information.

2. Procedure

2.1.The complaint must include information on the identity of the complainant and the contract notice from “Ted – Tenders Electronic Daily”.

In addition, the complainant is obliged simultaneously to inform the contracting authority that a complaint has been filed with the Complaints Board. A copy of this notification must be forwarded to the Board.

2.2.The complaint must include a letter of complaint (Word and PDF- versions) written in Danish, including claims (“Påstande”), which in precise terms define the infringements allegedly committed by the contracting authority, including the rule or the principle, which allegedly has been violated. In this regard, it will be sufficient to refer to the relevant articles in the public procurement directives.

As mentioned, the complaint must be written in Danish. However, in the following, for the sake of guidance as to how a complaint should be structured, a few examples are given in English. Multiple claims must be numbered in consecutive order as follows: “Påstand 1” (Claim No. 1), “Påstand 2”, (Claim No. 2) etc.

Examples:

Claim No. 1

Claim No. 2

The Complaints Board must rule, that [the contracting authority] has infringed the principle of equal treatment and transparency set out in the Public Procurement Act section 2(1)/ the Directive on Public Procurement article 18 (1) by awarding the contract to [the successful tenderer], despite the fact that the offer from [the successful tenderer] was non- compliant as it did not meet minimum requirement xx set out in the procurement documents sections x.y.z.

Claim No. 3

The Complaints Board must annul [the contracting authority’s] contract award decision dated [date].

In addition, the complaint should contain the complainant’s statement of the relevant facts and legal arguments.

Relevant appendices should be included in the complaint. The relevant appendices are typically the tender conditions, the contracting authority’s award decision etc. Appendices must be numbered in consecutive order as follows “Appendix 1, appendix 2”, etc. Appendices in English may be included in their original form/language.

2.3.The Complaints Board may reject claims or complaints that are considered unsuitable for consideration by the Board.

2.4.The complaint including releva

Tjeneste, hvorfra der kan indhentes oplysninger om klageproceduren
Navn: Konkurrence- og Forbrugerstyrelsen
Postadresse: Carl Jacobsens Vej 35
Postby: Valby
Postnummer: 2500
Telefon: +45 41715000 📞
E-mail: kfst@kfst.dk 📧
Internetadresse: http://www.kfst.dk 🌏
Kilde: OJS 2022/S 218-623369 (2022-11-08)

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