Objekt Omfanget af udbuddet
Titel: Tender for a modern cloud based CRM platform
Produkter/tjenester: Programpakker og informationssystemer📦
Kort beskrivelse:
“Tender for a modern cloud based Customer Relationship Management (CRM) platform.”
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Sted for udførelsen: Danmark🏙️
Beskrivelse af udbuddet:
“The scope of Services (the “Scope of Services”) for the tender comprises to acquire a modern cloud based Customer Relationship Management (CRM) platform...”
Beskrivelse af udbuddet
The scope of Services (the “Scope of Services”) for the tender comprises to acquire a modern cloud based Customer Relationship Management (CRM) platform that can be used by Sales B2B and any other Ørsted entity with a need to use a Cloud Based CRM platform. As Sales B2B will be the first user of the platform requirements in this tender is to some extend derived from the needs of Sales B2B.
This project aims to consolidate all commercial processes on 1 CRM-platform that will be flexible enough to handle future requirements. Today, the scattered nature of Ørsted’s CRM platforms, as well as different implementations of sales processes and customer views, adds a level of unnecessary complexity to the management of the business and hinders full transparency across markets.
Vis mere Kriterier for tildeling
Prisen er ikke det eneste tildelingskriterium, og alle kriterier er kun anført i udbudsdokumenterne
Varighed
Startdato: 2019-01-01 📅
Slutdato: 2022-12-31 📅
Kontraktens, rammeaftalens eller det dynamiske indkøbssystems varighed
Denne kontrakt kan forlænges ✅ Beskrivelse
Beskrivelse af fornyelser: 2 times 12 months.
Oplysninger om begrænsningerne i antallet af ansøgere, der kan indbydes
Påtænkt antal ansøgere: 5
Objektive kriterier for udvælgelse af det begrænsede antal ansøgere: Please refer to prequalification documents.
Oplysninger om valgmuligheder
Indstillinger ✅
Beskrivelse af mulighederne: Please refer to tender documents.
Juridiske, økonomiske, finansielle og tekniske oplysninger Økonomisk og finansiel stilling
Udvælgelseskriterier som anført i udbudsdokumenterne
Teknisk og faglig kompetence
Udvælgelseskriterier som anført i udbudsdokumenterne
Procedure Type af procedure
Forhandlet procedure med forudgående indkaldelse af konkurrencer
Administrative oplysninger
Frist for modtagelse af bud eller ansøgninger om deltagelse: 2018-08-15
12:00 📅
Anslået dato for afsendelse af invitationer til at afgive tilbud eller deltage til udvalgte ansøgere: 2018-09-05 📅
Sprog, på hvilke bud eller ansøgninger om deltagelse kan indgives: engelsk 🗣️
Supplerende oplysninger Gennemgå organ
Navn: Klagenævnet for Udbud
Postadresse: Nævnenes Hus, Toldboden 2, Denmark
Postby: Viborg
Postnummer: 8800
Land: Danmark 🇩🇰
Telefon: +45 35291095📞
E-mail: klfu@erst.dk📧
URL: https://erhvervsstyrelsen.dk/klagenaevnet-for-udbud🌏 Tjeneste, hvorfra der kan indhentes oplysninger om klageproceduren
Navn: Konkurrence og Forbrugerstyrelsen
Postby: Valby
Postnummer: 2500
Land: Danmark 🇩🇰
Telefon: +45 41715000📞
E-mail: kfst@kfst.dk📧
URL: www.kfst.dk🌏
Kilde: OJS 2018/S 136-311761 (2018-07-17)
Supplerende oplysninger Oprindelig reference til meddelelsen
Meddelelsesnummer i EUT S: 2018/S 136-311761
Ændringer Tekst, der skal berigtiges i den oprindelige meddelelse
Afsnittets nummer: II.2.9)
Sted for den tekst, der skal ændres: Information about the limits on the number of candidates to be invited
Gammel værdi
Tekst: Please refer to prequalification documents.
Ny værdi
Tekst:
“If the number of applicants applying for prequalification exceeds 5, the contracting entities will perform the prequalification on the basis of an...”
Tekst
If the number of applicants applying for prequalification exceeds 5, the contracting entities will perform the prequalification on the basis of an evaluation of the following criteria:
— financial and economic capacity (only minimum requirements apply),
— experience.
Please refer to the document prequalification notice (section 2) for detailed information.
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Kilde: OJS 2018/S 153-352054 (2018-08-08)
Bekendtgørelse om indgåede kontrakter (2021-03-19) Objekt Omfanget af udbuddet
Titel: Tender for a Modern Cloud Based CRM platform
Produkter/tjenester: It-tjenester: rådgivning, programmeludvikling, internet og support📦 Beskrivelse
Beskrivelse af udbuddet:
“The Scope of Services (the ‘Scope of Services’) for the tender comprises to acquire a modern cloud based Customer Relationship Management (CRM) platform...”
Beskrivelse af udbuddet
The Scope of Services (the ‘Scope of Services’) for the tender comprises to acquire a modern cloud based Customer Relationship Management (CRM) platform that can be used by Sales B2B and any other Ørsted entity with a need to use a Cloud Based CRM platform. As Sales B2B will be the first user of the platform requirements in this tender is to some extend derived from the needs of Sales B2B.
This project aims to consolidate all commercial processes on one CRM-platform that will be flexible enough to handle future requirements. Today, the scattered nature of Ørsted’s CRM platforms, as well as different implementations of sales processes and customer views, adds a level of unnecessary complexity to the management of the business and hinders full transparency across markets.
Vis mere Kriterier for tildeling
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vægtning): 35 %
Kvalitetskriterium (navn): Implementation
Kvalitetskriterium (vægtning): 25 %
Kvalitetskriterium (navn): Operations
Kvalitetskriterium (vægtning): 10 %
Omkostningskriterium (navn): Total DKK
Omkostningskriterium (vægtning): 30 %
Procedure Administrative oplysninger
Tidligere offentliggørelse vedrørende denne procedure: 2018/S 136-311761
Tildeling af kontrakt
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Kontraktnummer: 1
Titel: Tender for a Modern Cloud based CRM Platform
Dato for indgåelse af kontrakten: 2019-01-28 📅
Oplysninger om udbud
Antal modtagne bud: 4
Kilde: OJS 2021/S 058-147801 (2021-03-19)