Social Media Marketing Software

Kort beskrivelse

The Contracting Authority (the Danish Customs and Tax Administration) is responsible for administration and collection of direct taxation, VAT, and other forms of indirect taxation and customs procedure in Denmark. As part of this task, the Contracting Authority is present on various social media, where the Contracting Authority interacts with Danish citizens. To support this task the Contracting Authority needs a social media marketing software to help manage activities across the Contracting Authority’s various social media profiles, accounts and pages.
For further information regarding the procurement, see section 2.II.4).

Beskrivelse af udbuddet

The contract may be used by the Danish Ministry of Taxation. At the time of publication of this contract notice, the Danish Ministry of Taxation consists of the Department of Taxation and the Danish Customs and Tax Administration (the Danish Debt Collection Agency, the Danish Property Assessment Agency, the Danish Tax Agency, the Danish Customs Agency, the Danish Motor Agency, the IT and Development Agency, the Administration and Services Agency, the Tax Appeals Agency, and the Danish Gambling Authority).
The supplier shall provide the social media marketing software specified in the tender documents in accordance with the supplier’s standard terms and the data processing agreement entered into by the parties.
The number of users that shall have access to the solution may vary in the duration of the contract.
The supplier shall provide a support scheme related to the solution and the contracting authority’s appliance of the solution.
The supplier shall deliver the deliverables at the contracting authority’s location in Denmark.
The solution shall be delivered via the internet as a software-as-a-service (SaaS).
Support may be delivered remotely, e.g. via telephone, email or chat in accordance with the supplier's standard terms, unless otherwise agreed in writing between the parties.

Electronic Tender System:
Participation in the tendering procedure may only take place by electronic means via the electronic tendering system used by the Contracting Authority, see the address set out in section I.3). The tendering procedure is accessed under the tab “Ongoing public procedures”. For access to the tender documents, the tenderer must be registered or register as a user.
If the tender contains several versions of the same document, the latest uploaded version will apply.
All communication in connection with the tender procedure, including questions and answers, must be through the electronic tendering system. Questions must be submitted no later than 27.12.2018. Questions asked after this date will be answered if they are received in time for the Contracting Authority to provide the information required and communicate the answer no later than six (6) days before expiry of the application deadline. Questions received later than six (6) days before expiry of the deadline cannot expect to be answered. Interested operators are requested to keep updated via the electronic tendering system.
If the tenderer encounters problems with the system, please contact Technical Support at either mail dksupport@eu-supply.com or by telephone on +45 70208014.
The European Single Procurement Document — ESPD:
The tenderer must submit as part of the tender an ESPD as preliminary documentation of the circumstances set out in section 148(1)(i-iii) of the Danish Public Procurement Act (udbudsloven). For groups of operators (e.g. a consortium), a separate ESPD must be submitted for each participating operator. If the tenderer relies on the capacity of other entities, an ESPD must be submitted for each of the entities on which the tenderer relies.
The XML file required for generating the electronic ESPD (the eESPD) is available via the electronic tender system. Please refer to the Danish Competition and Consumer Authority’s guidance paper regarding the ESPD. Before the decision to award the contract is made, the tenderer to whom the Contracting Authority intends to award the contract must provide documentation of the information submitted in the ESPD pursuant to sections 151 to 152, cf. section 153 of the Danish Public Procurement Act.
The tenderer will be excluded from participation in the tender procedure if the tenderer is subject to the compulsory grounds for exclusion set out in sections 135 and 136 of the Danish Public Procurement Act, and the grounds for exclusion set out in section 137(1) No. 2 and 7 of the Danish Public Procurement Act, unless the tenderer has submitted sufficient documentation of its reliability in accordance with section 138 of the Danish Public Procurement Act. Please note that some of the voluntary grounds for exclusion in Directive 2014/24/EU are mandatory grounds for exclusion in the Danish Public Procurement Act.
The voluntary grounds for exclusion are applied while complying with the principle of proportionality. Hence, no trivial matters may result in the exclusion of the Tenderer. Several matters, which, individually, are trivial in nature, may, however, give rise to exclusion of the tenderer.
As regards section II.1.5) and II.2.6), it should be noted that the amount is an estimate of the expected contract price for a 4-year (48 months) duration of the contract. The estimate is based on the historical use of Social Media Marketing Software in the last couple of years.

Præcise oplysninger om fristerne for gennemgangsprocedurer

Precise information on deadline(s) for review procedures:
In accordance with Act No. 593 02/06/2016 (“Lov om Klagenævnet for Udbud”), which can be downloaded from www.retsinformation.dk, the deadlines for submitting a complaint are the following:
Complaints regarding a candidate not being selected must be filed with The Complaints Board for Public Procurement within 20 calendar days starting the day after the Contracting Authority has sent notification to the candidates involved, cf. section 171 or section 2 (1) No. 1 of the Danish Public Procurement Act if the notification includes a short account of the relevant reasons for the decision.
Other complaints must be filed with the Complaints Board for Public Procurement within:
1) 45 calendar days after the Contracting Authority has published a contract award notice in the Official Journal of the European Union (with effect from the day following the publication date);
2) 30 calendar days from the day following the day on which the Contracting Authority has informed the tenderer that the Contracting Authority has entered into a framework agreement with reopening of competition or a dynamic purchasing system if the notification includes a short account of the relevant reasons for the decision;
3) 6 months after the Contracting Authority has signed a framework agreement from the day following the day that the Contracting Authority has notified the tenderers, cf. section 2 (2) or section 171(4) of the Danish Public Procurement Act;
4) 20 calendar days from the day after the Contracting Authority has announced its decision, cf. section 185 (2) of the Danish Public Procurement Act.
The complainant must inform the Contracting Authority of the complaint in writing not later than simultaneously with the lodging of the complaint to the Complaints Board for Public Procurement. The complainant must
State whether the complaint has been lodged in the stand-still period. If the complaint has not been lodged
In the stand-still period, the complainant must also state whether it is requested that the complaint be given suspensive effect.