Tender concerns delivery, integration, operation, maintenance and support of a Learning Management System

Copenhagen Business School — Handelshøjskolen

This tender concerns the procurement of a SaaS agreement for the delivery, integration, operation, maintenance, and support of a Learning Management System for Copenhagen Business School.

Deadline

Fristen for modtagelse af bud var på 2017-08-24. Indkøbet blev offentliggjort på 2017-07-11.

Leverandører

Følgende leverandører er nævnt i tildelingsbeslutninger eller andre indkøbsdokumenter:

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Indkøbshistorik
Dato Dokument
2017-07-11 Udbudsbekendtgørelse
2018-01-16 Bekendtgørelse om indgåede kontrakter
Udbudsbekendtgørelse (2017-07-11)
Objekt
Omfanget af udbuddet
Titel: It-tjenester: rådgivning, programmeludvikling, internet og support
Kort beskrivelse:
This tender concerns the procurement of a SaaS agreement for the delivery, integration, operation, maintenance, and support of a Learning Management System for Copenhagen Business School.
Bekendtgørelsens metadata
Originalsprog: engelsk 🗣️
Dokumenttype: Udbudsbekendtgørelse
Kontraktens art: Varer
Forordning: Den Europæiske Union, med deltagelse af GPA-lande
Fælles glossar for offentlige kontrakter (CPV)
Kode: It-tjenester: rådgivning, programmeludvikling, internet og support 📦
Yderligere CPV-kode: Programpakker og informationssystemer 📦
Sted for udførelsen
NUTS-region: Hovedstaden 🏙️

Procedure
Procedureform: Udbud med forhandling
Bud-type: Indsendelse gældende for alle delaftaler
Kriterier for tildeling
Det økonomisk mest fordelagtige bud

Ordregivende myndighed
Identitet
Land: Danmark 🇩🇰
Type af ordregivende myndighed: Andet
Navn på ordregivende myndighed: Copenhagen Business School — Handelshøjskolen
Postadresse: Solbjerg Plads 3
Postnummer: 2000
Postby: Frederiksberg
Kontakt
Internetadresse: http://www.cbs.dk/for-virksomheder/indkoeb 🌏
E-mail: kontakt@tohv.dk 📧
Telefon: +45 53643222 📞
URL til dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=190937&B=CBS 🌏
URL til deltagelse: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=190937&B=CBS 🌏

Reference
Datoer
Afsendelsesdato: 2017-07-11 📅
Tilbudsfrist: 2017-08-24 📅
Offentliggørelsesdato: 2017-07-13 📅
Identifikatorer
Bekendtgørelsesnummer: 2017/S 132-269657
EUT-S-nummer: 132
Yderligere oplysninger
Further description can be found in the tender material.

Objekt
Omfanget af udbuddet
Anslået samlet værdi: 20 000 000 DKK 💰
Kort beskrivelse:
This tender concerns the procurement of a SaaS agreement for the delivery, integration, operation, maintenance, and support of a Learning Management System (hereinafter: LMS) for Copenhagen Business School (hereinafter: CBS).
A key argument for acquiring a new LMS is to strengthen the support for CBS' blended learning strategy. Therefore, the new LMS must be offered as a comprehensive and total learning platform that can facilitate teaching and learning processes, and enable the beneficial use of digital elements on all programs for both CBS teachers and students. A new LMS must include a learning functionality core, and furthermore act as a meeting point for third-party and/or proprietary learning applications to ease the integration of new digital tools into CBS' education landscape. CBS expects that a future LMS must be thoroughly tested to e-learning environments, with high stability, in compliance with IT standards, generating value in a university context, and be future-proof. Furthermore, we believe that in order for a new LMS to truly support the strategy of implementing blended learning at CBS, the system must be easy and intuitive to work with for both students, teachers and administrators.
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A new LMS can help to inspire teachers at CBS to try new teaching methods and share learning materials with each other and the world around CBS, and will focus on the pedagogical and didactic practices that ensure that all students are challenged.
As a minimum CBS wishes that the LMS will:
— support better learning for more students by offering modern, scalable, and flexible educational tools, with respect to the students' different backgrounds and learning preferences,
— help secure the future of educational opportunities by integration with CBS' other IT systems and incorporate third-party learning applications,
— provide a platform that enables automatic gathering of data supporting the continually research and development of education at CBS.
Anslået værdi uden moms: 20 000 000 DKK 💰
Varighed: 48 måneder
Beskrivelse af fornyelser:
The total acquisition is purchased for a period of 4 years from signing of the contract, with the option to extend for 2 x 12 months.
Yderligere oplysninger: Further description can be found in the tender material.
Sted for udførelsen
Hovedsted eller sted for udførelsen: 2000 Frederiksberg.

Juridiske, økonomiske, finansielle og tekniske oplysninger
Betingelser for deltagelse
Teknisk og faglig kompetence:
Description of up to five (5) and at least three (3) of the candidates' principal references regarding contracts from comparable deliveries* during the last three (3) years.
Each of the references should must describe:
* ‘Description’: The delivery itself. Please refer to Tender Material section 2.3 as to how CBS chooses the candidates who will be prequalified.
* ‘Amount’: The total contract value (implementation and hosting).
* ‘Start date’: The date of the delivery (the date of client acquisition and/or the date of Service Level Test approval). Please note, that the reference must be less than three (3) years old from ‘Start date’ at the day of deadline for submission of request for prequalification.
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* ‘End date’: The date the contract was terminated or the date it will expire.
* ‘Recipients’: The client (contracting authority or company) as well as the contact person at the client, including the telephone number of this contact person.
Mindstekrav til niveauet:
It is a minimum requirement that the candidate has at least delivered three (3) comparable deliveries (as defined above).
Kontraktens udførelse
Betingelser for opfyldelse af kontrakten:
Labour clause will apply along with requirements regarding IT-security, confidentiality and environmental obligations. These obligations are described in depth in the contract.

Procedure
Mindste antal ansøgere: 3
Største antal ansøgere: 4
Objektive kriterier for udvælgelse af det begrænsede antal ansøgere:
Among the candidates who are suitable based on the requested information, CBS will prequalify minimum three (3) and maximum four (4) candidates, given that at least three (3) suitable requests are received. If less than three (3) suitable requests are received, CBS will prequalify the number of candidates who are suitable. These candidates will be invited to submit a tender.
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The choice of candidates will be based on an assessment of the most relevant references compared to the specific delivery, based on the requested information and documentation.
CBS will weigh the following positively when choosing the candidates who will be prequalified:
— The candidate has a high number of relevant comparable deliveries (minimum 3 and maximum five 5).
— The references show that the candidate can ensure the future and development of the LMS, including seeing trends in teaching and learning environments, and involve end-users as a channel for input and prioritization of development.
Tidspunkt for modtagelse af tilbud: 12:00
Dato for afsendelse af opfordringer: 2017-09-01 📅
Sprog, på hvilke bud eller ansøgninger om deltagelse kan indgives: engelsk 🗣️
Tilbuddets gyldighedsperiode: 6 måneder

Ordregivende myndighed
Identitet
Nationalt registreringsnummer: 19596915
Anden type ordregivende myndighed: university
Kontakt
Enhed: Jakob Svendsen
Køberprofilens adresse: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/141738 🌏
URL til dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=190937&B=CBS 🌏

Reference
Yderligere oplysninger
The candidate must use the European Single Procurement Document as provisional evidence in replacement of certificates issued by public authorities or third parties confirming that the candidate fulfils the minimum requirement stated below with respect to the the standards required, and how the candidate fulfils the objective and non-discriminating criteria for prequalification, cf. § 148(1), cf. § 145(2) of the Danish Act on Public Procurement (act No 1564 of 15.12.2015 — available at www.retsinformation.dk ). Prior to CBS's decision concerning award of the contract, the candidate to whom CBS intends to award the contract must submit documentation for the information given in the European Single Procurement Document in accordance with § 151 of the said Act. It is stated in the tender instructions, section 3.12 exactly what this documentation will consist of.
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CBS shall exclude a candidate from participation in the tender procedure, if the candidate is subject to one of the mandatory exclusion grounds in §§ 135 and 136 of the said Act. The candidate shall submit information in this respect in the European Single Procurement Document. Special attention is drawn to the fact that certain voluntary exclusion grounds have been made mandatory in § 136 of the Act. Please refer to The Danish Competition and Consumer Authority's guidance note for correct completion of the European Single Procurement Document.
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Please note that in relation to section III.1.2 and III.1.3, a candidate may rely on the capacities of other entities (e.g. a parent or sister company or a supplier), regardless of the legal nature of the links between them. In this case, the candidate shall ensure that CBS receives his own European Single Procurement Document together with a separate European Single Procurement Document with the relevant information for each of the entities that the candidate relies on.
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Additionally, where the candidate wants to rely on the capacities of other entities, the candidate shall prove to CBS that it will have at its disposal the resources necessary, for example, by producing a commitment or other documentation from those entities confirming their legal obligation to provide the necessary resources for the duration of the contract, e.g. by completing the form for submission of commitment which is available as part of the tender material. This form for commitment must be sent to CBS as part of the documentation for the information stated in the ESPD.
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Finally when groups of entities, including temporary joint ventures, participate in the tender procedure together, each of the participating entities must complete a separate European Single Procurement Document with the information required in section II-IV. A declaration for consortium must be sent to CBS as part of the documentation for the information stated in the ESPD.
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Candidates/tenderers are asked to submit application for prequalification/offer via EU-Supply.
The application for prequalification/offer cannot be submitted by e-mail.
Reference is made to the detailed description in the tender documents.

Supplerende oplysninger
Gennemgå organ
Navn: Klagenævnet for Udbud / Board of Complaints
Postadresse: Nævnenes Hus, Toldboden 2
Postby: Viborg
Postnummer: 8800
Land: Danmark 🇩🇰
E-mail: klfu@erst.dk 📧
Internetadresse: www.klfu.dk 🌏
Oplysninger om frister for klageprocedurer:
Pursuant to Danish Act on The Complaints Board for Public Procurement (act No 492 of 12.5.2010 with subsequent amendments — available at www.retsinformation.dk ), the following time limits for filing a complaint apply:
Complaints regarding a candidate not being pre-qualified must be filed with The Complaints Board for Public Procurement within 20 calendar days starting the day after the contracting authority has sent notification to the candidates involved, cf. § 171(2) of of the Danish act on Public Procurement (act No 1564 of 15.12.2015 — available at www.retsinformation.dk ) or § 7(1) of the Danish Act on The Complaints Board for Public Procurement, provided that the notification includes a short account of the relevant reasons for the decision.
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Other complaints must be filed with The Complaints Board for Public Procurement within:
1) 45 calendar days after the contracting authority has published a contract award notice in the Official Journal of the European Union (with effect from the day following the publication date).
2) 30 calendar days starting the day after the contracting authority has informed the tenderers in question, that the contracting authority has entered into a contract based on a framework agreement through reopening of competition or a dynamic purchasing system, provided that the notification includes a short account of the relevant reasons for the decision.
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3) 6 months starting the day after the contracting authority has sent notification to the candidates/tenderers involved that the contracting authority has entered into the framework agreement, cf. § 2(2) or § 171(4) of the Act on Public Procurement, provided that the notification included a short account of the relevant reasons for the decision.
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4) 20 calendar days starting the day after the contracting authority has published a notice concerning his decision to uphold the contract, cf. § 185(2) of the Act on Public Procurement.
The complainant must inform the contracting authority of the complaint in writing at the latest simultaneously with the lodge of the complaint to The Complaints Board for Public Procurement stating whether the complaint has been lodged in the stand-still period, cf. § 6(4) of the Act on The Complaints Board for Public Procurement. If the complaint has not been lodged in the stand-still period, the complainant must also state whether it is requested that the appeal is granted delaying effect, cf. § 12(1) of the said Act.
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The e-mail of The Complaints Board for Public Procurement is stated in section VI.4.1.
The Complaints Board for Public Procurement's own guidance note concerning complaints is available at the internet address stated in section VI.4.1.
Tjeneste, hvorfra der kan indhentes oplysninger om klageproceduren
Navn: Konkurrence- og Forbrugerstyrelsen / Danish Competition and Consumer Authorit
Postadresse: Carl Jacobsens Vej 35
Postby: Valby
Postnummer: 2500
Internetadresse: http://www.klfu.dk 🌏
Kilde: OJS 2017/S 132-269657 (2017-07-11)
Bekendtgørelse om indgåede kontrakter (2018-01-16)
Objekt
Omfanget af udbuddet
Den samlede værdi af udbuddet: 4 200 000 DKK 💰
Bekendtgørelsens metadata
Dokumenttype: Bekendtgørelse om indgåede kontrakter

Procedure
Bud-type: Finder ikke anvendelse

Ordregivende myndighed
Kontakt
E-mail: atn.legal@cbs.dk 📧
Telefon: +45 38153339 📞

Reference
Datoer
Afsendelsesdato: 2018-01-16 📅
Offentliggørelsesdato: 2018-01-18 📅
Identifikatorer
Bekendtgørelsesnummer: 2018/S 012-022925
Henviser til bekendtgørelse: 2017/S 132-269657
EUT-S-nummer: 12

Objekt
Omfanget af udbuddet
Kort beskrivelse:
A key argument for acquiring a new LMS is to strengthen the support for CBS' blended learning strategy. Therefore, the new LMS must be offered as a comprehensive and total learning platform that can facilitate teaching and learning processes, and enable the beneficial use of digital elements on all programs for both CBS teachers and students. A new LMS must include a learning functionality core, and furthermore act as a meeting point for third-party and/or proprietary learning applications to ease the integration of new digital tools into CBS’ education landscape. CBS expects that a future LMS must be thoroughly tested to e-learning environments, with high stability, in compliance with IT standards, generating value in a university context, and be future-proof. Furthermore, we believe that in order for a new LMS to truly support the strategy of implementing blended learning at CBS, the system must be easy and intuitive to work with for both students, teachers and administrators.
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— help secure the future of educational opportunities by integration with CBS’ other IT systems and incorporate third-party learning applications,
Sted for udførelsen
Hovedsted eller sted for udførelsen: 2000 Frederiksberg

Procedure
Kriterier for tildeling
Kvalitetskriterium (navn): A. Functionality and usability
Kvalitetskriterium (vægtning): 45
Kvalitetskriterium (navn): B. Application Programming Interface (API)
Kvalitetskriterium (vægtning): 20
Kvalitetskriterium (navn): C. Support and mMaintenance
Kvalitetskriterium (vægtning): 10
Kvalitetskriterium (navn): D. Development, visions and strategy
Kvalitetskriterium (vægtning): 5
Vægtning af pris: 20

Tildeling af kontrakt
Dato for kontraktindgåelse: 2018-01-12 📅

Ordregivende myndighed
Identitet
Anden type ordregivende myndighed: Universitet
Kontakt
Enhed: Anastasia TJ Nordensgaard

Reference
Yderligere oplysninger
The candidate must use the European Single Procurement Document as provisional evidence in replacement of certificates issued by public authorities or third parties confirming that the candidate fulfils the minimum requirement stated below with respect to the the standards required, and how the candidate fulfils the objective and non-discriminating criteria for prequalification, cf. § 148(1), cf. § 145(2) of the Danish Act on Public Procurement (act nº 1564 of 15.12.2015 — available at www.retsinformation.dk). Prior to CBS's decision concerning award of the contract, the candidate to whom CBS intends to award the contract must submit documentation for the information given in the European Single Procurement Document in accordance with § 151 of the said Act. It is stated in the tender instructions, section 3.12 exactly what this documentation will consist of. CBS shall exclude a candidate from participation in the tender procedure, if the candidate is subject to one of the mandatory exclusion grounds in §§ 135 and 136 of the said Act. The candidate shall submit information in this respect in the European Single Procurement Document. Special attention is drawn to the fact that certain voluntary exclusion grounds have been made mandatory in § 136 of the Act. Please refer to The Danish Competition and Consumer Authority's guidance note for correct completion of the European Single Procurement Document.
Vis mere
Finally when groups of entities, including temporary joint ventures, participate in the tender procedure together, each of the participating entities must complete a separate European Single Procurement Document with the information required in Section II-IV. A declaration for consortium must be sent to CBS as part of the documentation for the information stated in the ESPD.
Vis mere
The application for prequalification/offer cannot be submitted by email.

Supplerende oplysninger
Gennemgå organ
Navn: Klagenævnet for Udbud/Board of Complaints
Oplysninger om frister for klageprocedurer:
Pursuant to Danish Act on The Complaints Board for Public Procurement (act nº 492 of 12.5.2010 with subsequent amendments — available at www.retsinformation.dk), the following time limits for filing a complaint apply:
Complaints regarding a candidate not being pre-qualified must be filed with The Complaints Board for Public Procurement within 20 calendar days starting the day after the Contracting Authority has sent notification to the candidates involved, cf. § 171(2) of of the Danish act on Public Procurement (act nº 1564 of 15.12.2015 — available at www.retsinformation.dk) or § 7(1) of the Danish Act on The Complaints Board for Public Procurement, provided that the notification includes a short account of the relevant reasons for the decision.
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2) 30 calendar days starting the day after the contracting authority has informed the tenderers in question, that the Contracting Authority has entered into a contract based on a framework agreement through reopening of competition or a dynamic purchasing system, provided that the notification includes a short account of the relevant reasons for the decision.
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3) 6 months starting the day after the Contracting Authority has sent notification to the candidates/tenderers involved that the Contracting Authority has entered into the framework agreement, cf. § 2(2) or § 171(4) of the Act on Public Procurement, provided that the notification included a short account of the relevant reasons for the decision.
Vis mere
4) 20 calendar days starting the day after the Contracting Authority has published a notice concerning his decision to uphold the contract, cf. § 185(2) of the Act on Public Procurement.
The complainant must inform the Contracting Authority of the complaint in writing at the latest simultaneously with the lodge of the complaint to The Complaints Board for Public Procurement stating whether the complaint has been lodged in the standstill period, cf. § 6(4) of the Act on The Complaints Board for Public Procurement. If the complaint has not been lodged in the standstill period, the complainant must also state whether it is requested that the appeal is granted delaying effect, cf. § 12(1) of the said Act.
Vis mere
The email of The Complaints Board for Public Procurement is stated in Section VI.4.1.
The Complaints Board for Public Procurement's own guidance note concerning complaints is available at the internet address stated in Section VI.4.1.
Tjeneste, hvorfra der kan indhentes oplysninger om klageproceduren
Navn: Konkurrence- og Forbrugerstyrelsen/Danish Competition and Consumer Authorit
Kilde: OJS 2018/S 012-022925 (2018-01-16)