Copenhagen Airports (CPH) has a strategic focus of constantly developing and adjusting the airport's Services and offerings to meet our customers' needs and demands. The framework agreement will act as key tools to understanding and developing CPH's business and to ensure that the organisation is customer-focused and fact-based. The assignments consists of 3 elements:
Tracking Analysis;
Mystery Shopping;
Ad hoc analysis.
Deadline
Fristen for modtagelse af bud var på 2017-10-04.
Indkøbet blev offentliggjort på 2017-09-04.
Objekt Omfanget af udbuddet
Titel: Passenger tracking analysis
Produkter/tjenester: Markedsundersøgelser og økonomiske konsekvensanalyser, rundspørger og statistikker📦
Kort beskrivelse:
“Copenhagen Airports (CPH) has a strategic focus of constantly developing and adjusting the airport’s Services and offerings to meet our customers’ needs and...”
Kort beskrivelse
Copenhagen Airports (CPH) has a strategic focus of constantly developing and adjusting the airport’s Services and offerings to meet our customers’ needs and demands. The framework agreement will act as key tools to the understanding and developing CPH’s business and to ensure that the organisation is customer-focused and fact-based. The assignments consist of 3 elements:
Tracking analysis.
Mystery shopping.
Ad hoc analysis.
Vis mere
Samlet værdi af indkøbsaftalen (ekskl. moms): DKK 15 000 000 💰
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Yderligere produkter/tjenester: Markedsundersøgelser og økonomiske konsekvensanalyser, rundspørger og statistikker📦
Sted for udførelsen: Hovedstaden🏙️
Hovedsted eller sted for udførelsen: Terminals in Copenhagen Airport in Kastrup.
Beskrivelse af udbuddet:
“The tender consists of different assignments within tracking and analysis of passengers in CPH. The applicant must be able to carry out the full analytical...”
Beskrivelse af udbuddet
The tender consists of different assignments within tracking and analysis of passengers in CPH. The applicant must be able to carry out the full analytical process within different tracking analysis, mystery shopping and ad hoc analysis.
Vis mere Kriterier for tildeling
Kvalitetskriterium (navn): Data Collection
Kvalitetskriterium (vægtning): 20
Kvalitetskriterium (navn): Data Reporting
Kvalitetskriterium (navn): Project Organisation
Omkostningskriterium (navn): Pris
Omkostningskriterium (vægtning): 40
Oplysninger om valgmuligheder
Indstillinger ✅
Beskrivelse af mulighederne: Extension of the duration of the framework agreement 2 x 12 months.
Procedure Type af procedure
Forhandlet procedure med forudgående indkaldelse af konkurrencer
Oplysninger om rammeaftalen
Indkøbet indebærer, at der indgås en rammeaftale
Administrative oplysninger
Tidligere offentliggørelse vedrørende denne procedure: 2017/S 170-349357
Tildeling af kontrakt
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Kontraktnummer: 1
Titel: Passenger tracking analysis
Dato for indgåelse af kontrakten: 2017-12-19 📅
Pris betalt for køb på spotpris eksklusive moms: DKK 15 000 000 💰
Supplerende oplysninger Gennemgå organ
Navn: Klagenævnet for Udbud
Postby: Viborg
Land: Danmark 🇩🇰 Tjeneste, hvorfra der kan indhentes oplysninger om klageproceduren
Navn: Klagenævnet for Udbud
Postadresse: Nævnenes Hus Toldboden 2
Postby: Viborg
Postnummer: 8800
Land: Danmark 🇩🇰
Telefon: +45 35291095📞
E-mail: klfu@erst.dk📧
URL: http://www.klfu.dk🌏
Kilde: OJS 2017/S 246-516341 (2017-12-20)