Outsourcing of receipt of applications for visa and residence/work permits, including recording of biometric data, registration of application data and scanning of supplementary documentation
The Danish Ministry of Foreign Affairs is inviting tenders for the provision of services related to the receipt and completeness control of short term visa and residence permit applications on behalf of Danish foreign missions. The call for tender concerns the following 8 regions (estimated number of applications per year in parentheses): 1. Europe and Russia (33 000) 2. Middle East and North Africa (7 000) 3. Sub-saharan Africa (9 500) 4. Asia except Russia and China (28 500) 5. China (20 500) 6. Australia, New Zealand and Oceania (350) 7. North America except Mexico (2 500) 8. Central and South America including Mexico and the Caribbean (800) Each region represents a partial agreement, and the Ministry intends to sign one contract per region. The Ministry of Foreign Affairs does not expect any service provider to be able to offer services worldwide. Consequently, the Ministry invites any service provider who is able to provide the services required in any one of the regions mentioned above, to apply for prequalification. A service provider may apply for prequalification in one, several or all the regions specified. The following countries and cities ("representations") shall be covered by the relevant contract for each region (location of Danish missions in parentheses): 1. Europe and Russia Russia (Moscow): Moscow, St. Petersburg, Nizhny Novgorod, Novosibirsk, Rostov-on-Don, Krasnodar, Kazan, Samara, Krasnoyarsk. Turkey (Ankara, Istanbul): Ankara, Istanbul. Ukraine (Kiev): Kiev, Lviv, Odessa, Donetsk, Kharkiv. United Kingdom (London): London, Manchester, Edinburgh. 2. Middle East and North Africa Egypt (Cairo): Cairo. Syria (Damascus): Damascus. 3. Sub-saharan Africa Ghana (Accra): Accra. South Africa (Pretoria): Pretoria, Durban, Cape Town. 4. Asia except Russia and China Nepal (Kathmandu): Kathmandu. India (New Delhi): New Delhi, Mumbai, Chennai, Bangalore, Kolkata. Indonesia (Jakarta): Jakarta. Pakistan (Islamabad): Islamabad, Lahore, Karachi. Thailand (Bangkok): Bangkok. 5. China China (Beijing, Shanghai and Guangzhou): Beijing, Shanghai, Guangzhou. 6. Australia, New Zealand and Oceania Australia (Canberra): Canberra, Sydney. New Zealand (under Canberra): Wellington. 7. North America except Mexico USA (New York): New York, Washington, Chicago, San Francisco, Houston. Canada (Ottawa): Ottawa, Toronto, Vancouver. 8. Central and South America including Mexico and the Caribbean Bolivia (La Paz): La Paz. The Ministry may at any time during the contract period in which the new contracts will be in force wish to change the geographical coverage of the services due to e.g.: — Nationals of countries in the regions may be exempted from visa requirements. — The number of applicants in a country were no service is set up from the start may grow to a size that motivates the Ministry to require receipt of applications in such countries and/or cities. — Consideration of desirable levels of service for applicants in big or geographically isolated countries may motivate the Ministry to add points of receipt of applications in such countries and/or cities. — Changes to the existing Danish representations mentioned above. — The service provider offers to receive applications in other cities and countries in the region with and without Danish missions. Change of geographical coverage in a region will be in accordance with the procedure laid down in each contract. If so and when agreed to by the parties due to the procedure specified in the contract, such applications must be transferred in each country to the Danish mission in this country or, if there is no Danish mission, to a Danish mission in another country within the region. Similarly, the envelope containing the results of the visa and residence permit process must be transported from the Danish missions back to the visa centre of the service provider where the application was received, in order to be delivered to the applicant. The contract shall include the following services for each representation: — Setting up one or more homepages for information on Danish visa and residence permit legislation and procedures or insertion of this information in existing homepage(s). The information shall be available in the language(s) of each country, where the service providers are offering their services. — Training staff to handle applications for Danish visas and residence permits, — Receipt of visa applications and applications for residence permits, check of the completeness of the applications and annexed documentation. — Capture of applicant's biometric data in accordance with the specifications of the Ministry of Foreign Affairs. — Application data entry via internet connection using a data capture system set up by the Ministry. — Scanning of residence permit applications and supplementary documentation. — Receipt of the corresponding fees for the Danish missions and transfer of these fees to the bank accounts of the missions as specified in contractually stated and locally completed agreements between the missions and the service providers. — Scanning of residence permit applications and supplementary documentation in accordance with the specifications of the Ministry of Foreign Affairs. — Booking of appointments for applicants' interviews with the Danish missions mentioned in the contracts with the service providers. — Transferring filled-in paper based applications, passports, supplementary documentation and biometric and scanned data files to the missions mentioned in the contracts with the service providers. — Transferring the results of the visa and residence permit handling process from the Danish missions specified in the contracts with the service providers and handing out these results to the applicants. — Answering telephone inquiries concerning rules and legislation on visas and residence permits (by referring to relevant homepages or relevant missions), application status etc. Applicants must pay a fee for submitting applications for visas and residence permits. The service providers shall collect visa and residence permit fees from the applicants and transfer them to the accounts of the missions specified in the contracts. In addition to these fees, the service providers may in accordance with the term of the contract charge a service fee of no more than 30 EUR or equivalent in local currency per applicant and application. The service providers shall consider the possibility of charging different service fees depending on the different economic conditions of the countries in which they are offering their services. The service providers will receive no payments from the Ministry of Foreign Affairs or the Danish missions. The service providers may offer additional services to the applicants like photocopying, passport photographs and courier service for transfer of applications within and across national borders and for delivery of the results to the applicants and charge a separate fee for these services. The provision of these services shall comply with physical security and data protection requirements as laid down in. — the Regulation (EC) 810/2009 of the European Parliament and of the Council of 13.7.2009 establishing a Community Code on Visas, article 43, article 44 and Annex X. — EU and Danish data protection legislation and data protection legislation and other security requirements in the countries where the services are provided. After the signature of the contracts, the service providers shall set up the basis for the delivery of the contracted services by establishing facilities, including the necessary equipment, for the receipt of applications related to Denmark in existing bureaus or by the establishment of new bureaus at the locations specified in the contracts for each region, implementing the required homepages, training staff to execute the contracted services including biometric data capture and data entry and implementing biometric data capture equipment and suitable document scanners. The Ministry aims at ensuring a two months establishment, training and test period between the signature of the contracts and the time of operation. The services of the service providers shall be operational no later than 1.7.2013 for each representation.
Deadline
Fristen for modtagelse af bud var på 2012-12-04.
Indkøbet blev offentliggjort på 2012-11-02.
Udbudsbekendtgørelse (2012-11-02) Objekt Omfanget af udbuddet
Titel: Andre tjenesteydelser
Mængde eller omfang:
Based on the numbers in recent years, the estimated total number of applications delivered to the existing missions is approximately 100,000 per year in total. The estimated number for each region is stated in section II.1.5) above. However, it must be emphasized that the estimated total number and the estimated numer for each region are only estimates based on historic data for applications for short term visa and residence permits. The total number may vary, also to a major extent, depending on the local and regional demand and needs for short term visa and residence permit applications in each region during the contract term.
Based on the numbers in recent years, the estimated total number of applications delivered to the existing missions is approximately 100,000 per year in total. The estimated number for each region is stated in section II.1.5) above. However, it must be emphasized that the estimated total number and the estimated numer for each region are only estimates based on historic data for applications for short term visa and residence permits. The total number may vary, also to a major extent, depending on the local and regional demand and needs for short term visa and residence permit applications in each region during the contract term.
Bekendtgørelsens metadata
Originalsprog: engelsk 🗣️
Dokumenttype: Udbudsbekendtgørelse
Kontraktens art: Tjenesteydelser
Forordning: Den Europæiske Union, med deltagelse af GPA-lande
Fælles glossar for offentlige kontrakter (CPV)
Kode: Andre tjenesteydelser📦
Procedure
Procedureform: Begrænset udbud
Bud-type: Indsendelse gældende for én eller flere delaftaler
Kriterier for tildeling
Det økonomisk mest fordelagtige bud
Ordregivende myndighed Identitet
Land: Danmark 🇩🇰
Type af ordregivende myndighed: Ministerium eller anden myndighed på nationalt plan eller forbundsplan
Navn på ordregivende myndighed: Udenrigsministeriet (Ministry of Foreign Affairs)
Postadresse: Asiatisk Plads 2
Postnummer: 1448
Postby: Copenhagen K
Kontakt
Internetadresse: http://www.um.dk🌏
E-mail: majpet@um.dk📧
Telefon: +45 33920000📞
1) The nature of the contracts that are the objective of this call for tender, are service concession contracts, cf. Article 17 of Directive 2004/18/EC of 31.3.2004 on the coordination of procedures for the award of public works contracts, public supply contracts and public service contracts. This is due to the nature of the services which form the subject of this tender and due to the fact that the service provider receives no payment from the Ministry of Foreign Affairs or any of its representations for the provision of the services, but only receive a feee from each applicant. Therefore, this contract notice is not subject to the regulation of the aforementioned Directive 2004/18/EC.
2) The tender documents will only be available for the prequalified candidates.
3) Regarding section I.1: There is no further documentation to be obtained by the tenderer.
4) Questions and answers will be published on: www.um.dk. Candidates are encouraged to visit the homepage on a regularly basis in order to stay updated.
5) Regarding section II.3), the stated contract period shall be cauted from the end of the implementation period.
6) Candidates must provide the information stated in section III.2. Any candidate must thus provide all the information in section III.2.1, III.2.2 and III.2.3. Groups of candidates must provide the information regarding each candidate in the group.
7) Regarding section III.2.2 and section III.2.3: A candidate may rely on the capacities of other entities (e.g. a parent company or a subcontractor), regardless of the legal nature of the links which it has with them. Candidates relying on capacities or references of other legal entities must in the bid prove to the contracting authority that it will have at its disposal the resources necessary for the execution of the contract, e.g. by enclosing documentation that it can rely on the capacities of the other legal entity, cf. Articles 47, 2 and 48, 3 of the Directive 2004/18/EC on the coordination of procedures for the award of public work contracts, public supply contracts and public service contracts. If the contracting authority does not receive this information the contracting authority will not rely on the capacity of other entities.
8) Regarding section IV.1.2: The Ministry of Foreign Affairs will prequilify five (5) canditates for each of the six individual contracts.
9) Regaring section IV.3.5), the stated date is only an estimated date.
10) The Ministry of Foreign Affairs requests the applications to be forwarded in one (1) paper copy as well as in one (1) electronic version (prefereble a USB stick).
Applications can not be submitted by e-mail.
Applications shall be marked "The Danish Ministry of Foreign Affairs - Visa outsourcing - May NOT be opened at receipt!".
Each candidate may only submit one (1) application for each partial agreement. A candidate who is submitting applications for two or more partial agreements is asked to submit separate applications for each relevant partial agreement.
A candidate who is submitting applications for 2 or more partial agreements shall ensure that each application is an endepended application. Any interdependencies between two or more applications from the same candidate will not be accepted.
1) The nature of the contracts that are the objective of this call for tender, are service concession contracts, cf. Article 17 of Directive 2004/18/EC of 31.3.2004 on the coordination of procedures for the award of public works contracts, public supply contracts and public service contracts. This is due to the nature of the services which form the subject of this tender and due to the fact that the service provider receives no payment from the Ministry of Foreign Affairs or any of its representations for the provision of the services, but only receive a feee from each applicant. Therefore, this contract notice is not subject to the regulation of the aforementioned Directive 2004/18/EC.
2) The tender documents will only be available for the prequalified candidates.
3) Regarding section I.1: There is no further documentation to be obtained by the tenderer.
4) Questions and answers will be published on: www.um.dk. Candidates are encouraged to visit the homepage on a regularly basis in order to stay updated.
5) Regarding section II.3), the stated contract period shall be cauted from the end of the implementation period.
6) Candidates must provide the information stated in section III.2. Any candidate must thus provide all the information in section III.2.1, III.2.2 and III.2.3. Groups of candidates must provide the information regarding each candidate in the group.
7) Regarding section III.2.2 and section III.2.3: A candidate may rely on the capacities of other entities (e.g. a parent company or a subcontractor), regardless of the legal nature of the links which it has with them. Candidates relying on capacities or references of other legal entities must in the bid prove to the contracting authority that it will have at its disposal the resources necessary for the execution of the contract, e.g. by enclosing documentation that it can rely on the capacities of the other legal entity, cf. Articles 47, 2 and 48, 3 of the Directive 2004/18/EC on the coordination of procedures for the award of public work contracts, public supply contracts and public service contracts. If the contracting authority does not receive this information the contracting authority will not rely on the capacity of other entities.
8) Regarding section IV.1.2: The Ministry of Foreign Affairs will prequilify five (5) canditates for each of the six individual contracts.
9) Regaring section IV.3.5), the stated date is only an estimated date.
10) The Ministry of Foreign Affairs requests the applications to be forwarded in one (1) paper copy as well as in one (1) electronic version (prefereble a USB stick).
Applications can not be submitted by e-mail.
Applications shall be marked "The Danish Ministry of Foreign Affairs - Visa outsourcing - May NOT be opened at receipt!".
Each candidate may only submit one (1) application for each partial agreement. A candidate who is submitting applications for two or more partial agreements is asked to submit separate applications for each relevant partial agreement.
A candidate who is submitting applications for 2 or more partial agreements shall ensure that each application is an endepended application. Any interdependencies between two or more applications from the same candidate will not be accepted.
Objekt Omfanget af udbuddet
Kort beskrivelse:
The Danish Ministry of Foreign Affairs is inviting tenders for the provision of services related to the receipt and completeness control of short term visa and residence permit applications on behalf of Danish foreign missions. The call for tender concerns the following 8 regions (estimated number of applications per year in parentheses):
The Danish Ministry of Foreign Affairs is inviting tenders for the provision of services related to the receipt and completeness control of short term visa and residence permit applications on behalf of Danish foreign missions. The call for tender concerns the following 8 regions (estimated number of applications per year in parentheses):
1. Europe and Russia (33 000)
2. Middle East and North Africa (7 000)
3. Sub-saharan Africa (9 500)
4. Asia except Russia and China (28 500)
5. China (20 500)
6. Australia, New Zealand and Oceania (350)
7. North America except Mexico (2 500)
8. Central and South America including Mexico and the Caribbean (800)
Each region represents a partial agreement, and the Ministry intends to sign one contract per region. The Ministry of Foreign Affairs does not expect any service provider to be able to offer services worldwide. Consequently, the Ministry invites any service provider who is able to provide the services required in any one of the regions mentioned above, to apply for prequalification. A service provider may apply for prequalification in one, several or all the regions specified.
Each region represents a partial agreement, and the Ministry intends to sign one contract per region. The Ministry of Foreign Affairs does not expect any service provider to be able to offer services worldwide. Consequently, the Ministry invites any service provider who is able to provide the services required in any one of the regions mentioned above, to apply for prequalification. A service provider may apply for prequalification in one, several or all the regions specified.
The following countries and cities ("representations") shall be covered by the relevant contract for each region (location of Danish missions in parentheses):
1. Europe and Russia
Russia (Moscow): Moscow, St. Petersburg, Nizhny Novgorod, Novosibirsk, Rostov-on-Don, Krasnodar, Kazan, Samara, Krasnoyarsk.
United Kingdom (London): London, Manchester, Edinburgh.
2. Middle East and North Africa
Egypt (Cairo): Cairo.
Syria (Damascus): Damascus.
3. Sub-saharan Africa
Ghana (Accra): Accra.
South Africa (Pretoria): Pretoria, Durban, Cape Town.
4. Asia except Russia and China
Nepal (Kathmandu): Kathmandu.
India (New Delhi): New Delhi, Mumbai, Chennai, Bangalore, Kolkata.
Indonesia (Jakarta): Jakarta.
Pakistan (Islamabad): Islamabad, Lahore, Karachi.
Thailand (Bangkok): Bangkok.
5. China
China (Beijing, Shanghai and Guangzhou): Beijing, Shanghai, Guangzhou.
6. Australia, New Zealand and Oceania
Australia (Canberra): Canberra, Sydney.
New Zealand (under Canberra): Wellington.
7. North America except Mexico
USA (New York): New York, Washington, Chicago, San Francisco, Houston.
Canada (Ottawa): Ottawa, Toronto, Vancouver.
8. Central and South America including Mexico and the Caribbean
Bolivia (La Paz): La Paz.
The Ministry may at any time during the contract period in which the new contracts will be in force wish to change the geographical coverage of the services due to e.g.:
— Nationals of countries in the regions may be exempted from visa requirements.
— The number of applicants in a country were no service is set up from the start may grow to a size that motivates the Ministry to require receipt of applications in such countries and/or cities.
— Consideration of desirable levels of service for applicants in big or geographically isolated countries may motivate the Ministry to add points of receipt of applications in such countries and/or cities.
— Changes to the existing Danish representations mentioned above.
— The service provider offers to receive applications in other cities and countries in the region with and without Danish missions.
Change of geographical coverage in a region will be in accordance with the procedure laid down in each contract. If so and when agreed to by the parties due to the procedure specified in the contract, such applications must be transferred in each country to the Danish mission in this country or, if there is no Danish mission, to a Danish mission in another country within the region. Similarly, the envelope containing the results of the visa and residence permit process must be transported from the Danish missions back to the visa centre of the service provider where the application was received, in order to be delivered to the applicant.
Change of geographical coverage in a region will be in accordance with the procedure laid down in each contract. If so and when agreed to by the parties due to the procedure specified in the contract, such applications must be transferred in each country to the Danish mission in this country or, if there is no Danish mission, to a Danish mission in another country within the region. Similarly, the envelope containing the results of the visa and residence permit process must be transported from the Danish missions back to the visa centre of the service provider where the application was received, in order to be delivered to the applicant.
The contract shall include the following services for each representation:
— Setting up one or more homepages for information on Danish visa and residence permit legislation and procedures or insertion of this information in existing homepage(s). The information shall be available in the language(s) of each country, where the service providers are offering their services.
— Setting up one or more homepages for information on Danish visa and residence permit legislation and procedures or insertion of this information in existing homepage(s). The information shall be available in the language(s) of each country, where the service providers are offering their services.
— Training staff to handle applications for Danish visas and residence permits,
— Receipt of visa applications and applications for residence permits, check of the completeness of the applications and annexed documentation.
— Capture of applicant's biometric data in accordance with the specifications of the Ministry of Foreign Affairs.
— Application data entry via internet connection using a data capture system set up by the Ministry.
— Scanning of residence permit applications and supplementary documentation.
— Receipt of the corresponding fees for the Danish missions and transfer of these fees to the bank accounts of the missions as specified in contractually stated and locally completed agreements between the missions and the service providers.
— Scanning of residence permit applications and supplementary documentation in accordance with the specifications of the Ministry of Foreign Affairs.
— Booking of appointments for applicants' interviews with the Danish missions mentioned in the contracts with the service providers.
— Transferring filled-in paper based applications, passports, supplementary documentation and biometric and scanned data files to the missions mentioned in the contracts with the service providers.
— Transferring the results of the visa and residence permit handling process from the Danish missions specified in the contracts with the service providers and handing out these results to the applicants.
— Answering telephone inquiries concerning rules and legislation on visas and residence permits (by referring to relevant homepages or relevant missions), application status etc.
Applicants must pay a fee for submitting applications for visas and residence permits. The service providers shall collect visa and residence permit fees from the applicants and transfer them to the accounts of the missions specified in the contracts. In addition to these fees, the service providers may in accordance with the term of the contract charge a service fee of no more than 30 EUR or equivalent in local currency per applicant and application. The service providers shall consider the possibility of charging different service fees depending on the different economic conditions of the countries in which they are offering their services. The service providers will receive no payments from the Ministry of Foreign Affairs or the Danish missions.
Applicants must pay a fee for submitting applications for visas and residence permits. The service providers shall collect visa and residence permit fees from the applicants and transfer them to the accounts of the missions specified in the contracts. In addition to these fees, the service providers may in accordance with the term of the contract charge a service fee of no more than 30 EUR or equivalent in local currency per applicant and application. The service providers shall consider the possibility of charging different service fees depending on the different economic conditions of the countries in which they are offering their services. The service providers will receive no payments from the Ministry of Foreign Affairs or the Danish missions.
The service providers may offer additional services to the applicants like photocopying, passport photographs and courier service for transfer of applications within and across national borders and for delivery of the results to the applicants and charge a separate fee for these services.
The service providers may offer additional services to the applicants like photocopying, passport photographs and courier service for transfer of applications within and across national borders and for delivery of the results to the applicants and charge a separate fee for these services.
The provision of these services shall comply with physical security and data protection requirements as laid down in.
— the Regulation (EC) 810/2009 of the European Parliament and of the Council of 13.7.2009 establishing a Community Code on Visas, article 43, article 44 and Annex X.
— EU and Danish data protection legislation and data protection legislation and other security requirements in the countries where the services are provided.
After the signature of the contracts, the service providers shall set up the basis for the delivery of the contracted services by establishing facilities, including the necessary equipment, for the receipt of applications related to Denmark in existing bureaus or by the establishment of new bureaus at the locations specified in the contracts for each region, implementing the required homepages, training staff to execute the contracted services including biometric data capture and data entry and implementing biometric data capture equipment and suitable document scanners.
After the signature of the contracts, the service providers shall set up the basis for the delivery of the contracted services by establishing facilities, including the necessary equipment, for the receipt of applications related to Denmark in existing bureaus or by the establishment of new bureaus at the locations specified in the contracts for each region, implementing the required homepages, training staff to execute the contracted services including biometric data capture and data entry and implementing biometric data capture equipment and suitable document scanners.
The Ministry aims at ensuring a two months establishment, training and test period between the signature of the contracts and the time of operation. The services of the service providers shall be operational no later than 1.7.2013 for each representation.
The Ministry aims at ensuring a two months establishment, training and test period between the signature of the contracts and the time of operation. The services of the service providers shall be operational no later than 1.7.2013 for each representation.
Delkontraktnummer: 1
Delkontraktens titel: Europe and Russia
Kort beskrivelse:
Outsourcing of receipt of applications for visa and residence/work permits, including recording of biometric data, registration of application data and scanning of supplementary documentation in the region of Europe and…
… Russia.The following countries and cities ("representations") shall be covered by the relevant contract for each region (location of Danish missions in parentheses):Russia (Moscow): Moscow, St. Petersburg, Nizhny Novgorod, Novosibirsk, Rostov-on-Don, Krasnodar, Kazan, Samara, Krasnoyarsk.Turkey (Ankara, Istanbul): Ankara, Istanbul.Ukraine (Kiev): Kiev, Lviv, Odessa, Donetsk, Kharkiv.United Kingdom (London): London, Manchester, Edinburgh.
… Russia.
Varighed: 48 måneder
Yderligere oplysninger om delkontrakterne: Please see section II.1.5 above.
Delkontraktnummer: 2
Delkontraktens titel: Middle East and North Africa
Kort beskrivelse:
Outsourcing of receipt of applications for visa and residence/work permits, including recording of biometric data, registration of application data and scanning of supplementary documentation in the region of Middle East and North…
… Africa.The following countries and cities ("representations") shall be covered by the relevant contract for each region (location of Danish missions in parentheses):Egypt (Cairo): Cairo.Syria (Damascus): Damascus.
… Africa.
Mængde eller omfang: The estimated number of applications per year for the region is 7 000.
Delkontraktnummer: 3
Delkontraktens titel: Sub-saharan Africa
Kort beskrivelse:
Outsourcing of receipt of applications for visa and residence/work permits, including recording of biometric data, registration of application data and scanning of supplementary documentation in the region of Sub-saharan…
… Africa.The following countries and cities ("representations") shall be covered by the relevant contract for each region (location of Danish missions in parentheses):Ghana (Accra): Accra.South Africa (Pretoria): Pretoria, Durban, Cape Town.
… Africa.
Mængde eller omfang: The estimated number of applications per year for the region is 9 500.
Delkontraktnummer: 4
Delkontraktens titel: Asia except Russia and China
Kort beskrivelse:
Outsourcing of receipt of applications for visa and residence/work permits, including recording of biometric data, registration of application data and scanning of supplementary documentation in the region of Asia except Russia and…
… China.The following countries and cities ("representations") shall be covered by the relevant contract for each region (location of Danish missions in parentheses):Nepal (Kathmandu): Kathmandu.India (New Delhi): New Delhi, Mumbai, Chennai, Bangalore, Kolkata.Indonesia (Jakarta): Jakarta.Pakistan (Islamabad): Islamabad, Lahore, Karachi.Thailand (Bangkok): Bangkok.
… China.
Mængde eller omfang: The estimated number of applications per year for the region is 28 500.
Delkontraktnummer: 5
Delkontraktens titel: China
Kort beskrivelse:
Outsourcing of receipt of applications for visa and residence/work permits, including recording of biometric data, registration of application data and scanning of supplementary documentation in the region of…
… China.The following countries and cities ("representations") shall be covered by the relevant contract for each region (location of Danish missions in parentheses):China (Beijing, Shanghai and Guangzhou): Beijing, Shanghai, Guangzhou.
… China.
Mængde eller omfang: The estimated number of applications per year for the region is 20 500.
Delkontraktnummer: 6
Delkontraktens titel: Australia, New Zealand and Oceania
Kort beskrivelse:
Outsourcing of receipt of applications for visa and residence/work permits, including recording of biometric data, registration of application data and scanning of supplementary documentation in the region of Australia, New Zealand and…
… Oceania.The following countries and cities ("representations") shall be covered by the relevant contract for each region (location of Danish missions in parentheses):Australia (Canberra): Canberra, Sydney.New Zealand (under Canberra): Wellington.
… Oceania.
Mængde eller omfang: The estimated number of applications per year for the region is 350.
Delkontraktnummer: 7
Delkontraktens titel: North America except Mexico
Kort beskrivelse:
Outsourcing of receipt of applications for visa and residence/work permits, including recording of biometric data, registration of application data and scanning of supplementary documentation in the region of North America except…
… Mexico.The following countries and cities ("representations") shall be covered by the relevant contract for each region (location of Danish missions in parentheses):USA (New York): New York, Washington, Chicago, San Francisco, Houston.Canada (Ottawa): Ottawa, Toronto, Vancouver.
… Mexico.
Mængde eller omfang: The estimated number of applications per year for the region is 2 500.
Delkontraktnummer: 8
Delkontraktens titel: Central and South America including Mexico and the Caribbean
Kort beskrivelse:
Outsourcing of receipt of applications for visa and residence/work permits, including recording of biometric data, registration of application data and scanning of supplementary documentation in the region of Central and South America including Mexico and the…
… Caribbean.The following countries and cities ("representations") shall be covered by the relevant contract for each region (location of Danish missions in parentheses):Bolivia (La Paz): La Paz.
… Caribbean.
Mængde eller omfang: The estimated number of applications per year for the region is 800.
Mindste antal mulige forlængelser: 1
Maksimalt antal mulige forlængelser: 2
Tidsramme for efterfølgende kontrakter: 12 måneder Sted for udførelsen
Hovedsted eller sted for udførelsen:
The call for tender concerns the following regions.
1. Europe and Russia
2. Middle East and North Africa
3. Sub-saharan Africa
4. Asia except Russia and China
5. China
6. Australia, New Zealand and Oceania
7. North America except Mexico
8. Central and South America including Mexico and the Caribbean
Each region forms a partial agreement and the Ministry intends to sign one contract pr. region.
Juridiske, økonomiske, finansielle og tekniske oplysninger Betingelser for deltagelse
Egnethed til at udøve det erhverv:
A solemn declaration stating whether the candidate has fulfilled his obligations relating to the payment of social security contributions and to the payment of direct and indirect taxes in accordance with the legal provisions in the country in which the candidate is established and in Denmark.
A solemn declaration stating whether the candidate has fulfilled his obligations relating to the payment of social security contributions and to the payment of direct and indirect taxes in accordance with the legal provisions in the country in which the candidate is established and in Denmark.
As an alternative to a solemn declaration a report from the Danish Commerce Agency may be submitted. Foreign candidates submitting an equal report from their country should also submit a solemn declaration regarding obligations in Denmark.
The candidate may download a solemn declaration from homepage of the Ministry of Foreign Affairs (link: http://um.dk/da/om-os/ministeriet/oko/udbud/) which may be used by the candidate.
If a bid is submitted from a group of candidates, each candidate must submit the above-mentioned declarations.
Økonomisk og finansiel stilling:
A statement of the candidate's turnover in the area of services as stated in section II.1.5) above for a maximum of the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on such turnovers is available. If a bid is submitted from a group of candidates, each candidate must submit this information.
A statement of the candidate's turnover in the area of services as stated in section II.1.5) above for a maximum of the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on such turnovers is available. If a bid is submitted from a group of candidates, each candidate must submit this information.
Mindstekrav til niveauet:
As a minimum requirement, the turnover in the area of services as stated in section II.1.5) above must at least amount to 500 000 EUR on average the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
As a minimum requirement, the turnover in the area of services as stated in section II.1.5) above must at least amount to 500 000 EUR on average the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
If a bid is submitted from a group of candidates, the group of candidates turnover in the area of services as stated in section II.1.5) above must in total at least amount to 500 000 EUR on average the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
If a bid is submitted from a group of candidates, the group of candidates turnover in the area of services as stated in section II.1.5) above must in total at least amount to 500 000 EUR on average the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
Teknisk og faglig kompetence:
A reference list of the main services provided, with respect to the services of:
1) receipt of applications for visa and residence/work permits,
2) capture of biometric data,
3) registration of application data and,
4) scanning of documentation, in the past three years preferably specifying the aforementioned services provided.
The list should preferrable specify the countries and/or locations in which the services is provided.
If a bid is submitted from a group of candidates, each candidate must submit this information.
If the candidate relies on the capacity of other entities, the candidate must prove that it will have at its disposal the resources necessary for the execution of the contract.
Kontraktens udførelse
Krav om deponering og sikkerhedsstillelse: No deposits or guarantees required.
De vigtigste finansieringsbetingelser og betalingsordninger og/eller henvisning til de relevante bestemmelser, der regulerer dem:
Terms of financing and payment are stated in the tender documents.
The service provider will receive no payments from the Ministry of Foreign Affairs or the Danish missions, but will be entitled to a fee of at most 30 EUR or equivalent in local currency from each applicant. The service provider may offer additional services for a fee in agreement with the mission specified in the contract. These services include photocopying, passport photographs and courier service for delivery of passports and documentation.
De vigtigste finansieringsbetingelser og betalingsordninger og/eller henvisning til de relevante bestemmelser, der regulerer dem
The service provider will receive no payments from the Ministry of Foreign Affairs or the Danish missions, but will be entitled to a fee of at most 30 EUR or equivalent in local currency from each applicant. The service provider may offer additional services for a fee in agreement with the mission specified in the contract. These services include photocopying, passport photographs and courier service for delivery of passports and documentation.
Den juridiske form, som den sammenslutning af økonomiske aktører, der skal have kontrakten, skal have:
If the contract is awarded a group of suppliers, such group is required to undertake joint and several liability and to authorise one supplier to represent the group.
Andre særlige vilkår:
Social responsibility, as set out in the conventions underlying the principles of the UN Global Compact, will be incorporated into the agreement to the extent relevant.
Procedure
Påtænkt antal ansøgere: 5
Objektive kriterier for udvælgelse:
For each partial agreement, the Ministry will prequalify 5 candidates based on the following criteria: The candidate's most relevant experience with the delivery of services within the region relevant for the partial agreement of:
1) receipt of applications for visa and residence/work permits,
2) capture of biometric data,
3) registration of application data and,
4) scanning of documentation.
Dato for afsendelse af opfordringer: 2013-01-11 📅
Sprog
Sprog: engelsk 🗣️
Ordregivende myndighed Kontakt
Enhed: Maja Åkerlund Petersen
E-mail: kfst@kfst.dk📧
Reference Yderligere oplysninger
1) The nature of the contracts that are the objective of this call for tender, are service concession contracts, cf. Article 17 of Directive 2004/18/EC of 31.3.2004 on the coordination of procedures for the award of public works contracts, public supply contracts and public service contracts. This is due to the nature of the services which form the subject of this tender and due to the fact that the service provider receives no payment from the Ministry of Foreign Affairs or any of its representations for the provision of the services, but only receive a feee from each applicant. Therefore, this contract notice is not subject to the regulation of the aforementioned Directive 2004/18/EC.
1) The nature of the contracts that are the objective of this call for tender, are service concession contracts, cf. Article 17 of Directive 2004/18/EC of 31.3.2004 on the coordination of procedures for the award of public works contracts, public supply contracts and public service contracts. This is due to the nature of the services which form the subject of this tender and due to the fact that the service provider receives no payment from the Ministry of Foreign Affairs or any of its representations for the provision of the services, but only receive a feee from each applicant. Therefore, this contract notice is not subject to the regulation of the aforementioned Directive 2004/18/EC.
2) The tender documents will only be available for the prequalified candidates.
3) Regarding section I.1: There is no further documentation to be obtained by the tenderer.
4) Questions and answers will be published on: www.um.dk. Candidates are encouraged to visit the homepage on a regularly basis in order to stay updated.
5) Regarding section II.3), the stated contract period shall be cauted from the end of the implementation period.
6) Candidates must provide the information stated in section III.2. Any candidate must thus provide all the information in section III.2.1, III.2.2 and III.2.3. Groups of candidates must provide the information regarding each candidate in the group.
7) Regarding section III.2.2 and section III.2.3: A candidate may rely on the capacities of other entities (e.g. a parent company or a subcontractor), regardless of the legal nature of the links which it has with them. Candidates relying on capacities or references of other legal entities must in the bid prove to the contracting authority that it will have at its disposal the resources necessary for the execution of the contract, e.g. by enclosing documentation that it can rely on the capacities of the other legal entity, cf. Articles 47, 2 and 48, 3 of the Directive 2004/18/EC on the coordination of procedures for the award of public work contracts, public supply contracts and public service contracts. If the contracting authority does not receive this information the contracting authority will not rely on the capacity of other entities.
7) Regarding section III.2.2 and section III.2.3: A candidate may rely on the capacities of other entities (e.g. a parent company or a subcontractor), regardless of the legal nature of the links which it has with them. Candidates relying on capacities or references of other legal entities must in the bid prove to the contracting authority that it will have at its disposal the resources necessary for the execution of the contract, e.g. by enclosing documentation that it can rely on the capacities of the other legal entity, cf. Articles 47, 2 and 48, 3 of the Directive 2004/18/EC on the coordination of procedures for the award of public work contracts, public supply contracts and public service contracts. If the contracting authority does not receive this information the contracting authority will not rely on the capacity of other entities.
8) Regarding section IV.1.2: The Ministry of Foreign Affairs will prequilify five (5) canditates for each of the six individual contracts.
9) Regaring section IV.3.5), the stated date is only an estimated date.
10) The Ministry of Foreign Affairs requests the applications to be forwarded in one (1) paper copy as well as in one (1) electronic version (prefereble a USB stick).
Applications can not be submitted by e-mail.
Applications shall be marked "The Danish Ministry of Foreign Affairs - Visa outsourcing - May NOT be opened at receipt!".
Each candidate may only submit one (1) application for each partial agreement. A candidate who is submitting applications for two or more partial agreements is asked to submit separate applications for each relevant partial agreement.
A candidate who is submitting applications for 2 or more partial agreements shall ensure that each application is an endepended application. Any interdependencies between two or more applications from the same candidate will not be accepted.
Supplerende oplysninger Gennemgå organ
Navn: The Danish Complaints Board (Klagenævnet for Udbud)
Postadresse: Dahlerups Pakhus, Langelinie Allé 17
Postby: Copenhagen Ø
Postnummer: 2100
Land: Danmark 🇩🇰
E-mail: klfu@erst.dk📧
Telefon: +45 35291000📞
Internetadresse: http://www.klfu.dk🌏
Navn: (There is no body responsible for mediation procedures)
Oplysninger om frister for klageprocedurer:
1) Complaints about prequalification decisions: 30 calendar dayscalculated from the day following the day when the contracting authority has submitted notification to theapplicants concerned about the applicants having been prequalified, cf. section 2(1)(i) of the Act, if thenotification contains a brief account of the relevant grounds for the decision.
1) Complaints about prequalification decisions: 30 calendar dayscalculated from the day following the day when the contracting authority has submitted notification to theapplicants concerned about the applicants having been prequalified, cf. section 2(1)(i) of the Act, if thenotification contains a brief account of the relevant grounds for the decision.
2) Complaints about other decisions: 6 months after the contracting authority has made a publication of theaward decision in Tenders Electronic Daily (TED) calculated from the day following the day when the contractnotice was published.
Tjeneste, hvorfra der kan indhentes oplysninger om klageproceduren
Navn: The Danish Competition Authority (Konkurrence- og Forbrugerstyrelsen)
Postadresse: Carl Jacobsens Vej 35
Postby: Valby
Postnummer: 2500
Telefon: +45 41715000📞
Internetadresse: http://www.kfst.dk🌏
Kilde: OJS 2012/S 214-354042 (2012-11-02)